Gurwinderjeet Singh
Surrey,British Columbia
Summary
"Results-driven professional with a proven track record of delivering exceptional performance in customer service industry. Possesses strong communication, problem-solving, and time management skills, coupled with a keen ability to collaborate effectively in team settings. Known for leadership qualities, attention to detail, and technical proficiency, consistently achieving high-quality outcomes. A strategic thinker with a customer-centric approach, adept at critical decision-making and ensuring client satisfaction.
Overview
5
5
years of professional experience
Work History
Taxi Driver
Prince George Taxi
04.2021 - Current
- Safely drive passengers to their destinations
- Provide courteous and professional customer service
- Navigate using GPS or local knowledge
- Handle payments and process fares.
Taxi Driver
Penticton Classic cabs
12.2020 - 03.2021
- Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Offered above-and-beyond service to every rider to encourage repeat business.
Security Agent
BPS Protective Security Services
01.2019 - 04.2020
- Improved overall site security with timely identification of vulnerabilities through detailed inspections and audits.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Documented incident reports accurately to support management decisions and external investigations as needed.
- Supported loss prevention efforts by identifying shoplifting suspects through keen observation skills.
Education
Some College (No Degree) - Accounting And Business Management
College of New Caledonia
Prince George, BCHigh School Diploma -
Bhai Gurdas Model Senior Secondary School
Amritsar, India03.2016
Skills
- Strong communication, problem-solving, and time management skills are essential for navigating various workplace challenges
- Collaboration and adaptability foster effective teamwork and successful adaptation to changing environments
- Leadership qualities, attention to detail, and technical proficiency contribute to productivity and quality outcomes
- Critical thinking and customer service skills enhance decision-making and client satisfaction, respectively
Languages
English
Hindi
Punjabi
References
References upon request
Timeline
Taxi Driver
Prince George Taxi
04.2021 - Current
Taxi Driver
Penticton Classic cabs
12.2020 - 03.2021
Security Agent
BPS Protective Security Services
01.2019 - 04.2020
Some College (No Degree) - Accounting And Business Management
College of New Caledonia
High School Diploma -
Bhai Gurdas Model Senior Secondary School
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