Gurwinder Singh
Edmonton,AB
Summary
Delivery driver with extensive experience, recognized for optimizing delivery routes and improving customer satisfaction. Proficient in GPS technology and client support, consistently achieving timely deliveries. Dependable and solution-oriented, contributing to operational goals and team collaboration. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Edmonton, Alberta
06.2024 - Current
- Optimized delivery routes using GPS systems for increased efficiency.
- Collaborated with team members to enhance delivery processes.
- Delivered goods promptly while complying with traffic regulations.
- Transported items safely to minimize damage and loss.
- Maintained safe driving practices in all weather conditions.
- Executed timely package deliveries within assigned routes and schedules.
Retail Sales Supervisor
Ace Liquor Discounter
Edmonton, Alberta
10.2020 - 07.2024
- Ensured smooth departmental operations by overseeing daily activities and task completion.
- Leveraged strong leadership to maintain team efficiency and optimize workflows.
- Managed customer complaints, implementing policy adjustments to meet changing demands.
- Enhanced customer satisfaction through timely inquiry responses and proactive solutions.
- Conducted performance evaluations and trained employees to strengthen underperforming areas.
- Achieved goals by partnering with staff to meet predetermined targets.
Delivery Driver
Fed Ex Ground
Edmonton, Alberta
06.2022 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
Bachelor of Business Administration - Accounting And Finance
NAIT
Edmonton, AB09.2022
Skills
- Optimistic outlook
- Client support
- Licensed driver
- Teamwork skills
- Effective time use
- Dependability and punctuality
- Material handling
- Weight lifting expertise
- Order fulfillment
- GPS operation proficiency
- Solution-oriented mindset
- Customer relations expertise
- Familiarity with local routes
- Packaging and shipping logistics
- Stock management
Accomplishments
- Maintained consistent and on-time delivery record with 95% of all orders arriving on time or ahead of schedule.
- Received Employee of the month achievement award at Ace Liquor Discounter.
Certification
- Pro Serve
- Class 4 License
- First-Aid Certificate
Timeline
Delivery Driver
Amazon
06.2024 - Current
Delivery Driver
Fed Ex Ground
06.2022 - 04.2024
Retail Sales Supervisor
Ace Liquor Discounter
10.2020 - 07.2024
Bachelor of Business Administration - Accounting And Finance
NAIT
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