Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gurwinder Singh

Etobicoke, Ontario

Summary

Dynamic professional with a strong background in customer service at Canada's Wonderland and warehouse operations at Give And Go. Proven ability to enhance guest relations and ensure safety through effective communication and teamwork. Skilled in time management and safety protocols, consistently improving order accuracy and customer satisfaction.

Personable and diligent with upbeat and positive approach. Possesses solid understanding of customer service principles and excellent communication skills. Committed to ensuring welcoming environment and enhancing guest satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Attendant

Canada's Wonderland
09.2024 - 12.2024
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Utilized strong interpersonal skills to establish rapport with guests.
  • Maintained cleanliness and organization in all guest areas to ensure pleasant environment.

Warehouse Assistant

Give And Go
01.2024 - 08.2024
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
  • Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
  • Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.

Education

High School Diploma -

Niagara College
Toronto, ON
12-2025

Skills

  • Safety awareness
  • Guest relations
  • Personal protection equipment (PPE)
  • Safety
  • Patience and tact
  • Excellent communication
  • Time management
  • Teamwork and collaboration

Certification

  • First Aid/CPR Certified
  • Company Name

Lifeline Training Resources

Languages

English
Professional Working

Timeline

Attendant

Canada's Wonderland
09.2024 - 12.2024

Warehouse Assistant

Give And Go
01.2024 - 08.2024

High School Diploma -

Niagara College
Gurwinder Singh