Gurwinder Singh
Toronto,ON
Summary
Customer Service Specialist with extensive experience at Petro-Canada, delivering exceptional service and fostering customer loyalty through effective communication and problem-solving skills.
Overview
1
1
Certification
Work History
Cashier
Petro Canada
04.2024 - Current
- Processed customer transactions efficiently and accurately, handling cash, credit, and debit payments, and ensuring correct change was given
- Provided excellent customer service by assisting customers with their inquiries, resolving complaints, and ensuring a positive experience at the point of sale
- Maintained cleanliness and organization of the cash register area, ensuring a welcoming environment for customers
- Monitored inventory levels and restocked shelves as needed, ensuring product availability and an organized store layout
- Managed the daily balancing of cash drawers, preparing accurate reports
- Adhered to company policies and procedures, including safety and security protocols, to minimize loss and ensure a safe working environment
- Collaborated with team members to maintain store operations during peak hours, ensuring seamless customer service
Education
Hospitality & Tourism
Hanson College
Skills
- Strong Communication Skills
- Problem-Solving Abilities
- Empathy and Patience
- Time Management
- Adaptability
- Attention to Detail
- Conflict Resolution
- Sales and Upselling
- Team Collaboration
- Product Knowledge
Certification
- Security Guard licence
- G class driving licence
- Emergency CPR training and first aid
Languages
English
Punjabi
Hindi
Availability
- Monday: Available for Night shift
- Tuesday: Available for Night shift
- Wednesday: Available for morning and afternoon shift
- Thursday: Available for morning and afternoon shift
- Friday: Available for Day and Night shift
- Saturday: Available for Day and Night shift
- Sunday: Available for Day and Night shift
Timeline
Cashier
Petro Canada
04.2024 - Current
Hospitality & Tourism
Hanson College
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