Gurwinder Kaur
Calgary,AB
Summary
Results-driven Food Service Manager with experience in managing food service operations, supervising staff, and ensuring compliance with regulatory requirements. Proven ability to improve patient satisfaction and food service quality. Postgraduate in Food and Nutrition Management CSNM accredited (designed for Nutrition Managers) to further enhance knowledge and expertise in dietary service management.
Overview
9
9
years of professional experience
Work History
Director of Food Service and Operations
Crowsnest Pass Senior Housing
09.2024 - Current
- Managed food service operations, including menu planning, inventory control, and budgeting.
- Supervised staff scheduling, team meetings, and daily operations.
- Conducted regular audits to ensure adherence to quality and safety standards.
- Knowledgeable about food safety regulations, HACCP, WHMIS.
- Fostered resident satisfaction through feedback collection and implementation of recommendations.
- Recruited, trained, and mentored dietary aids, cooks, housekeeping and laundry staff.
- Planned and executed nutrition education session.
- Oversaw housekeeping and laundry operations, ensuring facilities maintenance and cleanliness.
- Conducted weekly and monthly audits of departmental operations to ensure adherence to quality and safety standards.
- Served as Manager on Call for weekends, providing 24/7 support.
- Working closely with CAO and Director of care to ensure the satisfactory services.
- Successfully led the facility through Alberta Health Services inspections, receiving outstanding feedback.
Package Handler/ Sort Assistant
FedEx
10.2023 - Current
Internship Food and Nutrition Manager
Extendicare Kildonan
06.2024 - 08.2024
- Gained experience in dietary services, including menu planning, inventory management, and staff supervision.
- Assisted in hiring and training staff and conducting audits to maintain high standards of food safety and quality.
- I assisted in organizing a nutrition education session for residents. Under the manager's and dietician directions, I helped create informative materials and presentations on healthy eating habits to promote long-term health and well-being.
Academic Writing Specialist
Studiosity
03.2024 - 07.2024
Patient food service Supervisor
Life Care Multispecialty Hospital
10.2016 - 07.2022
- Supervised food service staff to ensure efficient and safe food preparation and delivery to patients.
- Managed food service operations, including menu planning, inventory control and budgeting.
- Collaborated with healthcare team to ensure patient nutritional needs were met.
- Trained and developed staff to improve patient satisfaction and food service quality.
Education
PG - Food and Nutrition Management
Georgian College
Barrie08.2024
MSc - Microbiology with Minor in Nutrition
Lovely Professional University
Jalandhar06.2021
BSc - Microbiology with Minor in Nutrition
Lovely Professional University
Jalandhar06.2019
Skills
- Communication Skills
- Teamwork
- Knowledge of dietary guidelines
- Proficient in food safety and sanitation practices
- Punctuality
- Adaptability
- Positive Attitude
- Ability to carry heavy-weight items
- Prioritization
- Multitasking
- Problem-solving
- Experienced with Microsoft Office (Word, Excel, PowerPoint)
Languages
English
Full Professional
Achievements Publications
- Active membership with CSNM (Canadian Society of Nutrition Management).
- Food Handler Certificate issued by Thunder Bay District Health Unit.
- Review Article, Adverse effect of triphenylmethane dye on environment health and its detoxification for improved ecosystem., https://www.jetir.org/view?paper=JETIR2011158
Timeline
Director of Food Service and Operations
Crowsnest Pass Senior Housing
09.2024 - Current
Internship Food and Nutrition Manager
Extendicare Kildonan
06.2024 - 08.2024
Academic Writing Specialist
Studiosity
03.2024 - 07.2024
Package Handler/ Sort Assistant
FedEx
10.2023 - Current
Patient food service Supervisor
Life Care Multispecialty Hospital
10.2016 - 07.2022
PG - Food and Nutrition Management
Georgian College
MSc - Microbiology with Minor in Nutrition
Lovely Professional University
BSc - Microbiology with Minor in Nutrition
Lovely Professional University
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