Gurwinder Kaur
vaughan,Ontario
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Tim Hortons
Vaughan, Ontario
01.2022 - Current
- Determine customer behavior trends, peak hours, and operational improvement opportunities.
- Streamline workflow processes, reducing project completion times.
- acted as a liaison between upper management and staff, facilitating open communication.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- To find areas where customer service and product quality need to be improved, gather and examine consumer feedback.
- Making decisions based on data.
Junior Project Manager
Edhas group inc.
Vaughan, Ontario
08.2021 - 12.2021
- Analyze the business needs and support project execution.
- Ensuring proect meets business goals
- Tracked project deliverables, keeping assignments on task and on budget.
Documented best practices related to new initiatives undertaken by the organization.
• Developed and implemented project plans to ensure the successful completion of projects on time and within budget.
• Created detailed reports outlining progress, risks, and issues related to assigned projects.
Lead team members in the project development department and oversee company projects to make sure they are running as planned.
Create varied dialogues about a variety of subjects.
• Write excellent responses to the provided prompts.
Education
Post Graduation Diploma - Marketing Management And Professional Sales
Lambton College
Toronto, ON12-2021
Bachelor of Commerce (Honours) - Business And Accountancy
Punjabi University
Patiala, India05-2019
Skills
- Data analysis
- Workflow optimization
- Customer service
- Project management
- Team leadership
- Performance evaluation
- Decision-making
- Identifying problems and resolutions
- Communication skills
- Feedback analysis
- Marketing tactics
- Process optimization
- Performance reviewing
- Time management abilities
Timeline
Assistant Manager
Tim Hortons
01.2022 - Current
Junior Project Manager
Edhas group inc.
08.2021 - 12.2021
Post Graduation Diploma - Marketing Management And Professional Sales
Lambton College
Bachelor of Commerce (Honours) - Business And Accountancy
Punjabi University
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