Gurwinder Kaur
Langford,Canada
Summary
Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
MANAGER
A2Z Detailing
02.2024 - Current
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored team productivity and performance to support goals
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box
- Negotiated contracts with vendors and suppliers
CUSTOMER SERVICE REPRESENTATIVE
Airtel
08.2023 - 01.2024
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer relationships and loyalty through effective communication
- Responded to telephone inquiries and complaints following standard operating procedures
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
CASHIER (PART TIME)
JV Market
02.2022 - 07.2023
- Trained new employees on company policies, procedures and work ethics
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Delegated tasks to team members according to individual strengths
- Answered customer questions and made product recommendations according to needs
Education
MASTERS IN COMMERCE - COMMERCE
DAV COLLEGE
PEHOWA, HARYANA04.2023
Skills
- Customer assistance
- Cleaning and sanitizing
- Cash handling
- Patience and empathy
- Customer service excellence
- Cash handling and management
Certification
Nails Art Technician
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
MANAGER
A2Z Detailing
02.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
Airtel
08.2023 - 01.2024
CASHIER (PART TIME)
JV Market
02.2022 - 07.2023
MASTERS IN COMMERCE - COMMERCE
DAV COLLEGE
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