GURWINDER KAUR
Abbotsford,BC
Summary
- To make positive contributions as part of your organization in a position where my abilities, technical, management, decision making and communication skills will be appreciated and enhanced. Hard-driving business leader offering skill in strategic business planning and team development.
- Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
- Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
- Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
OWNER-DISPATCH SUPERVISOR
AMAZE TRANSPORT LTD.
08.2020 - 10.2023
- Handle all activities of dispatch like hiring and training
- Identify daily issues
- Border clearance
- Maintaining daily logs.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
DISPATCHER
Ten Four Trucking
06.2015 - 08.2020
- Schedule drivers to pick or deliver loads to customers
- Keeping records, monitoring driver's daily logs, updating customers
- Arrange for necessary repairs in order to restore service or schedule
- Confer with customers in order to address questions and problems
- Handle all related activities of dispatch as needed like hiring, training, performance appraisals and terminations etc
- Oversee or lead employees working at lower level dispatch
- Booking loads on daily basis
- Handling calls from various geographic areas.
- Directed dispatching, routing, and tracking of over 500 fleet vehicles.
Human Resource Coordinator
Ajay Staffing Employment Agency
06.2014 - 05.2015
- Schedule and dispatch workers according to the specification or needs
- Taking decisions and solving problems of the employees
- Interacting with computers to set up functions, enter data and processing information
- Planning, organizing and setting meetings with the companies
- Taking interviews and screening of employees.
- Devised hiring and recruitment policies for [Number]-employee company.
Sales Associate
Fresh Food Market
04.2013 - 06.2014
- Trains, schedules and provides direction to store staff and volunteer
- Purchases products for sale and purchases supplies
- Prepares and makes bank deposits; maintains financial records such as the daily journal
- Performs other related duties as required.
Bank Teller (Training)
AXIS BANK- Roper, India
06.2011 - 08.2011
- Assisting new clients and open banking accounts
- Working as part of marketing team to generate new clients
- Maintaining databases and meeting with customers to explain them proper processes
- Knowledge of Project Management.
Education
Travel and Tourism Management -
Cambrian College Of Applied Arts and Technology
04.2014
Bachelor of Business Administration -
Punjab Technical University
05.2012
Grade 11 and 12 (Commerce) -
03.2009
Skills
- Good interpersonal skills
- Responsible and reliable with multi-tasking and leadership skills
- Flexible, energetic and quick learner
- Problem solving and decision making skills
- Ability to work under pressure
Certification
- Travel Industry Council Of Ontario TICO Certification, 12/2013
- Knowledge and Skills in Computer Reservations - APOLLO and SABRE
- Computer Hardware, 11/2012
Academicskills
- Computer Applications
- Financial & Cost Accounting
- Project Management
- Supply chain & management
- Human Resource Management
- Marketing Management
- E-Marketing
- Business Law
Volunteer Experience
All Round Links Travel Agency, Vice President Cambrian College, 09/2013, 04/2014
References
Available upon request
Languages
English
Full Professional
Timeline
OWNER-DISPATCH SUPERVISOR
AMAZE TRANSPORT LTD.
08.2020 - 10.2023
DISPATCHER
Ten Four Trucking
06.2015 - 08.2020
Human Resource Coordinator
Ajay Staffing Employment Agency
06.2014 - 05.2015
Sales Associate
Fresh Food Market
04.2013 - 06.2014
Bank Teller (Training)
AXIS BANK- Roper, India
06.2011 - 08.2011
Travel and Tourism Management -
Cambrian College Of Applied Arts and Technology
Bachelor of Business Administration -
Punjab Technical University
Grade 11 and 12 (Commerce) -
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