Gurwinder Grewal
Surrey ,BC
Summary
Expert in building relationships and improving client satisfaction through strong communication and problem-solving. Skilled in multi-tasking while ensuring a safe environment for clients and patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Support Worker
Fraser Health Authority
04.2021 - Current
- Facilitated client independence through guidance and encouragement.
- Built trust with clients using empathetic communication and active listening.
NSA Care Aide
Kulwinder Tutt
05.2019 - 01.2023
- Managed behaviors using de-escalation techniques to ensure safety.
- Enhanced patient comfort through compassionate care addressing individual needs.
- Assisted patients with transfers between beds, baths, wheelchairs, and vehicles.
RCA Care Aide
Narinder Ahliwalia
06.2019 - 11.2021
- Maintained clean, safe patient environment via infection control and safety checks.
- Answered call lights and supported patient comfort by adjusting bed rails and equipment.
Sales Associate
Esso Gas Station
09.2016 - 03.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Health Care Assistance
Western Community College
Surrey04.2019
Bachelor of Arts -
Punjab University
Ramgarh Ludhiana04.2013
High School Diploma -
Punjab University
Gurusar Sudhar04.2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Certification
Food safe level 1
First aide CPR
Medication management
Dementia care
Timeline
Community Support Worker
Fraser Health Authority
04.2021 - Current
RCA Care Aide
Narinder Ahliwalia
06.2019 - 11.2021
NSA Care Aide
Kulwinder Tutt
05.2019 - 01.2023
Sales Associate
Esso Gas Station
09.2016 - 03.2019
Health Care Assistance
Western Community College
Bachelor of Arts -
Punjab University
High School Diploma -
Punjab University
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