Gurwinder Chahal
Calgary,Canada
Summary
Motivated and compassionate individual seeking a position as Food and Nutrition Manager to utilize strong interpersonal skills and attention to detail in providing high-quality nutritional support to patients. Dedicated to maintaining hygiene standards, adhering to dietary guidelines, and contributing to a positive dining experience for residents in a Retirement homes/healthcare setting. Postgraduate in Food and Nutrition Management CSNM accredited to further enhance knowledge and expertise in dietary service management.
Overview
9
9
years of professional experience
Work History
Patient Food Service Supervisor
South Health Campus, AHS
11.2025 - Current
- I oversee Nutrition and Food Services Operations, managing over 80 staff members to ensure timely, patient focused meal delivery. My role involves utilizing system such as CBORD and Connect Care to address operational challenges while collaborating with healthcare team to implement service updates.
- Monitor and maintain food safety and quality control standards, adhering to Alberta Health Services policies and procedures.
- Respond to patient and staff concerns, resolving issues promptly and professionally.
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and customer service standards.
- Coordinated scheduling and staffing to meet operational demands during peak hours.
Director of Food Service and Operations
Crowsnest Pass Senior Housing
09.2024 - 10.2025
- Knowledgeable about food safety regulations, HACCP, WHMIS.
- Fostered resident satisfaction through feedback collection and implementation of recommendations.
- Conducted regular waste audit to identify the areas for improvements.
- Recruited, trained, and mentored dietary aids, cooks, housekeeping and laundry staff.
- Expertise in menu planning and presentation.
- Oversaw housekeeping and laundry operations, ensuring facilities maintenance and cleanliness.
- Served as Manager on Call for weekends, providing 24/7 support.
- Oversaw budget management, ensuring resource allocation aligned with organizational goals.
- Collaborated with staff to develop training programs, fostering professional growth and skill enhancement.
- Analyzed performance metrics to drive continuous improvement in service quality and efficiency.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Internship Food and Nutrition Manager
Extendicare Kildonan, Winnipeg, MB
06.2024 - 08.2024
- During my internship as Intern Food and Nutrition Manager under the supervision of Food Services Manager, I gained comprehensive experience in various aspects of dietary services. I learned how to order food, ensuring the inventory was well-stocked and managed efficiently. I also learnt how to submit invoices to head office, and how to be in budget while taking care of the quality. Additionally, I actively looked after residents, meeting them during meal times to gather feedback and improve meal satisfaction.
- I was involved in the hiring process of new dietary aids, which provided insights into team building and staff management.
- Working closely with a dietician, I helped determine appropriate meal portions and entered this data into the MealSuite App, ensuring accurate and personalized meal plans for residents.
- Scheduling the staff and overseeing daily operations were key responsibilities, and I participated in team meetings every day and in-person meeting in 1st week of month to ensure smooth operations for the residents.
- I assisted in organizing a nutrition education session for residents. Under the manager’s and dietician directions, I helped create informative materials and presentations on healthy eating habits to promote long-term health and well-being.
Academic Writing Specialist
Studiosity
03.2024 - 07.2024
Patient food service Supervisor
Life Care Multispecialty Hospital
10.2016 - 07.2022
- Supervised food service staff to ensure efficient and safe food preparation and delivery to patients.
- Managed food service operations, including menu planning, inventory control and budgeting.
- Collaborated with healthcare team to ensure patient nutritional needs were met.
- Trained and developed staff to improve patient satisfaction and food service quality.
Education
PG Certificate - Food and Nutrition Management (CSNM)
Georgian College
Barrie, Canada08.2024
Master of Science - Honors Microbiology
Lovely Professional University
Jalandhar, India06.2021
Bachelor of Science - Honors Microbiology
Lovely Professional University
Jalandhar, India06.2019
Skills
- Communication Skills (Multilingual) –Fluent in English, Hindi, and Punjabi language
- Teamwork- Excellent team player with a focus on collaboration, team building, and customer relations
- Knowledge of dietary guidelines and nutritional needs
- Proficient in food safety and sanitation practices
- Additional skills: Punctuality, Adaptability, Positive Attitude, ability to carry heavy-weight items
- Prioritization, Multitasking, and problem-solving abilities in a fast-paced environment
- Experienced with Microsoft Office (Word, Excel, PowerPoint) on Windows or Mac OS
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Patient Food Service Supervisor
South Health Campus, AHS
11.2025 - Current
Director of Food Service and Operations
Crowsnest Pass Senior Housing
09.2024 - 10.2025
Internship Food and Nutrition Manager
Extendicare Kildonan, Winnipeg, MB
06.2024 - 08.2024
Academic Writing Specialist
Studiosity
03.2024 - 07.2024
Patient food service Supervisor
Life Care Multispecialty Hospital
10.2016 - 07.2022
Master of Science - Honors Microbiology
Lovely Professional University
Bachelor of Science - Honors Microbiology
Lovely Professional University
PG Certificate - Food and Nutrition Management (CSNM)
Georgian College