Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gurwant Singh

Fort Saint John

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Manager

Burger King
08.2023 - 06.2024
  • Directs efficient and accurate preparation and sale of products to maximize guest satisfaction.
  • Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with Company standards
  • Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.
  • Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures.
  • Maintains inventory, manages labor, and applies financial reporting analysis to enhance restaurant results.
  • Enforces compliance with government regulations, BKC Market Policy, employment laws, food safety, BKC Security
  • Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.

Manager

Burger King
09.2019 - 07.2023
  • Directs efficient and accurate preparation and sale of products to maximize guest satisfaction.
  • Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with Company standards.
  • Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.
  • Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures
  • Maintains inventory, manages labor, and applies financial reporting analysis to enhance restaurant results.
  • Enforces compliance with government regulations, BKC Market Policy, employment laws, food safety, BKC Security

Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.

Supervisor

Burger King
12.2018 - 08.2019
  • Sets an example for Team Members by working hard to implement shift plan and drive operational results
  • Directs efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines.
  • Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
  • Motivates Team Members during the shift on each of the workstations.
  • Reviews restaurant results to identify successes and areas for improvement.
  • Follows all cash control and security procedures (e.g. safe counting, cash drawers)

Truck Driver

HC Logistics
03.2017 - 07.2018

• Loading and unloading trucks
• Completing a daily truck log and submitting mileage reports
• Conducting daily vehicle inspections and reporting any problems
• Complying with company and government regulations and rules
• Securing cargo and dealing with hazardous materials safely, as needed
• Communicating with dispatchers and other drivers using onboard radios or computers
• Performing emergency repairs like patching tires when needed

Supervisor

Hungry Jack's
02.2015 - 04.2017


  • Prepare & cook food
  • Adhere to safety & hygiene standards
  • Clean equipment, fittings & restaurant areas
  • Handling money & balancing
  • Work as a team unit to maintain customer flow
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Achieved results by working with staff to meet established targets.

Education

Diploma of Automotive Technology - Automotive Technical Studies

Australian Education Academy
Melbourne, Australia
06.2018

Bachelor of Tourism And Hospitality Management - Management

Academies Australasia Polytechnic
Melbourne, Australia
12.2015

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Active listening
  • Self-motivation
  • Teamwork and Collaboration
  • Customer Service

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Manager

Burger King
08.2023 - 06.2024

Manager

Burger King
09.2019 - 07.2023

Supervisor

Burger King
12.2018 - 08.2019

Truck Driver

HC Logistics
03.2017 - 07.2018

Supervisor

Hungry Jack's
02.2015 - 04.2017

Diploma of Automotive Technology - Automotive Technical Studies

Australian Education Academy

Bachelor of Tourism And Hospitality Management - Management

Academies Australasia Polytechnic
Gurwant Singh