Gurvinder Singh

Work History

Novaxpress

10.2025 - Current

Operated commercial vehicles safely in compliance with state and federal regulations.
Managed timely delivery of goods across designated routes, ensuring customer satisfaction.
Conducted pre-trip and post-trip vehicle inspections to maintain safety standards.
Maintained accurate logs of driving hours, deliveries, and vehicle maintenance records.
Collaborated with dispatch to optimize delivery schedules and route efficiency.
Adhered to all traffic laws and safety protocols while driving in diverse weather conditions.
Assisted in loading and unloading cargo to optimize space and secure loads properly.
Implemented best practices for fuel efficiency, reducing operational costs during transportation.
Trained new drivers on company policies, safety standards, and route navigation techniques.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.

Concord Premium Meats.

04.2025 - 11.2025

Operated buses safely, adhering to all traffic regulations and safety protocols.
Conducted pre-trip and post- trip inspections to ensure vehicle safety and functionality.
Managed passenger loading and unloading efficiently, maintaining punctual schedules.
Assisted passengers with special needs, ensuring a comfortable travel experience.
Maintained accurate logs of mileage, fuel usage, and service records.
Communicated effectively with dispatch to coordinate routes and address issues promptly.
Trained new drivers on operational procedures and safety standards effectively.
Resolved conflicts or concerns from passengers professionally and calmly.

Transport Pak-Can Inc.

06.2024 - 04.2025

Have Class 1 license (Quebec)
Have Fork Lift license and Power Pallet Truck license
Coordinated dispatch operations to optimize route efficiency and reduce delivery times.
Promoted teamwork among colleagues by proactively assisting others when needed.
Scheduled and organized delivery routes.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Achieved safe driving records by consistently following traffic rules and regulations.

Concord Premium Meats

05.2024 - 06.2025

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Demonstrated strong organizational and time management skills while managing multiple projects.

JK Cement LTD.

10.2010 - 07.2021

Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Increased team productivity by providing ongoing training and support to customer service representatives.
Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.

Bangur Cement LTD.

07.2006 - 10.2010

Increased team efficiency by streamlining communication and implementing new project management strategies.
Developed and executed successful marketing campaigns for improved brand recognition and customer reach.
Managed multimillion-dollar budgets with precision, optimising resource allocation and reducing overall expenses.
Negotiated contracts with vendors to secure favourable terms, resulting in significant cost savings for the company.
Implemented innovative process improvements that enhanced productivity and reduced operational costs.
Coached junior team members, fostering professional growth and improving overall team performance.
Collaborated with stakeholders to define project scope, objectives, and deliverables for successful.
Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.