GURVINDER SINGH GILL
CALGARY,Canada
Summary
Dynamic professional with extensive experience as a Commercial Truck Driver,excelling in safe driving and effective planning. Proven ability to resolve issues and maintain compliance with DOT requirements, while demonstrating strong leadership and customer service skills. Committed to delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Professional Rideshare Driver
UBER/LYFT
Calgary, Alberta
08.2023 - Current
- Selected best routes by analyzing traffic patterns.
- Welcomed customers and offered details about the rideshare service.
- Complied with municipal guidelines for ride-sharing services, including speed restrictions and parking regulations.
- Assisted with luggage handling and unloading efficiently.
Transit Driver
CALGARY TRANSIT
Calgary, Alberta
12.2023 - 01.2024
- Carried out systematic checks to maintain cleanliness standards for vehicle interiors and exteriors.
- Responded swiftly to onboard emergencies including accidents and medical situations.
- Monitored traffic patterns to maintain adherence to assigned routes.
- Alerted supervisor to mechanical problems immediately after discovery.
Screening Officer
Garda World
Calgary, Canada
11.2023 - 01.2024
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
- Worked closely with law enforcement agencies, sharing information about potential threats or suspicious activity as necessary.
- Enhanced airport security by conducting comprehensive passenger and baggage screenings.
Commercial Truck Driver
Randhawa Transport
03.2022 - 01.2023
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
Administrator
Ontario Health Ministry
12.2021 - 03.2022
- Computerized office activities and maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Customer Care Representative
Ontario Health Ministry
09.2021 - 12.2021
- Booking COVID-19 vaccinations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Security Officer
Signal 88
09.2019 - 01.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
Delivery Driver
Pharmacy
09.2018 - 09.2019
- Delivered medicines to old age homes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to doorsteps and business offices.
Education
Computer System Programmer -
Sheridan College Institute of Technology and Advanced Learning
Brampton, ON01.2018
Skills
- Work logging
- Delegating work
- Team leadership
- Data entry and maintenance
- Call center operations
- Efficient and detail-oriented
- Issue and complaint resolution
- Dot requirements
- Vehicle service documentation
- Vehicle defect or damage reporting
- Customer needs assessments
- Effective planning
Accomplishments
- AMVIC
- Class A License and endorsement Z (CLASS 1)
- Canadian Fire-Arms License (PAL)
- Security License
- Life Insurance Agent License (LLQP)
- Pro Serve License
Languages
- English
- Punjabi
- Hindi
Timeline
Transit Driver
CALGARY TRANSIT
12.2023 - 01.2024
Screening Officer
Garda World
11.2023 - 01.2024
Professional Rideshare Driver
UBER/LYFT
08.2023 - Current
Commercial Truck Driver
Randhawa Transport
03.2022 - 01.2023
Administrator
Ontario Health Ministry
12.2021 - 03.2022
Customer Care Representative
Ontario Health Ministry
09.2021 - 12.2021
Security Officer
Signal 88
09.2019 - 01.2020
Delivery Driver
Pharmacy
09.2018 - 09.2019
Computer System Programmer -
Sheridan College Institute of Technology and Advanced Learning
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