Gurvinder Singh
Vancouver,BC
Summary
Over 5 years of customer service experience . Fluent in English,Hindi,Punjabi,Gujarati both verbally and in writing. Proficient with MS Word, Excel, PowerPoint. Active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Astute Call Center professional offering polished communication skills.
Overview
8
8
years of professional experience
Work History
Sales Representative
Share khan Ltd
08.2019 - 01.2023
- Giving clients accurate investment guidance
- Accurately assessing financial reports
- Maintaining a current understanding of the latest financial news
- Regularly updating clients on the status of their investment portfolios
- Regularly examined the accounts and plans of clients to ascertain reevaluating the plan may be necessary due to changes in life circumstances, the economy, environmental concerns, or financial performance
- Informing clients of fresh stock market investment opportunities
- Finding new clients through networking and cold calling
- Adapting investment strategies in line with changing market conditions.
Payroll Clerk & Assistant Accountant
HMU INFOTECH
06.2017 - 07.2019
- Generated and conveyed paychecks to workers
- Updated finance records by entering changes in exceptions, protections scope, and investment funds conclusions
- Prepared finance charge reports and submitted them to suitable offices
- Adjusted finance hour information agreeing to representative contracts and appropriate laws
- Answered worker questions related to finance to rapidly resolve issues
- Processed and issued representative paychecks and articulations of profit and findings
- Organized assignments and given directions to the bookkeeping clerical staff
- By making and recommending approaches and strategies, bookkeeping controls were kept up
- Prepared installments by asking distributions and confirming the supporting documentation.
Customer service representative
Max life insurance
03.2015 - 06.2017
- Manage and address client concerns
- Sell products and enter customer orders into the computer system
- Respond to incoming calls and emails from customers
- Inform clients about products and services
- Recognize problems and report them to supervisors.
Education
Bachelor of Commerce - Accountancy and Finance
Gujarat University
2014
Skills
- Communication:
- Excel, Microsoft Office & Window Attention to Detail
- Time management, Confidentiality Management of Data Entry Basic Math
- Skills General Accounting SFAS Rules
- Team Oriented
- Client Relationship Management
- Client Requirements
Timeline
Sales Representative
Share khan Ltd
08.2019 - 01.2023
Payroll Clerk & Assistant Accountant
HMU INFOTECH
06.2017 - 07.2019
Customer service representative
Max life insurance
03.2015 - 06.2017
Bachelor of Commerce - Accountancy and Finance
Gujarat University
Similar Profiles
Dr. Saad AslamDr. Saad Aslam
Research Elective, at AGA KHAN HOSPITAL, Aga Khan University HospitalResearch Elective, at AGA KHAN HOSPITAL, Aga Khan University Hospital
Ashfaq AhmedAshfaq Ahmed
Management Trainee (Finance) at Zebu Share & Wealth ManagementManagement Trainee (Finance) at Zebu Share & Wealth Management
Alisha Shareen CharlesAlisha Shareen Charles
Nanny (Part-Time/On-Call) at Nanny ShareNanny (Part-Time/On-Call) at Nanny Share