Gurvinder Kaur
Surrey
Summary
Dynamic leader with proven expertise in staff management and customer service honed at Subway. Excelled in elevating team productivity and customer satisfaction through innovative workflow strategies and effective problem-solving. Skilled in inventory control and staff mentoring, consistently achieving and surpassing goals.
Overview
6
6
years of professional experience
Work History
Leadhand
C&W Services
03.2018 - 01.2020
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
Cashier
Walmart
03.2020 - 03.2021
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Improved efficiency, organized checkout area for optimal workflow.
Supervispr
Subway
06.2021 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor Of Business Administration - Business Administration
Acsenda School of Management
Vancouver, BC09.2024
Languages
English
Professional Working
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Schedule development
Timeline
Supervispr
Subway
06.2021 - 08.2024
Cashier
Walmart
03.2020 - 03.2021
Leadhand
C&W Services
03.2018 - 01.2020
Bachelor Of Business Administration - Business Administration
Acsenda School of Management
Similar Profiles
Toumaj RoustaToumaj Rousta
Multi Facility Maintenance Supervisor at C&W ServicesMulti Facility Maintenance Supervisor at C&W Services
Thomas George GomesThomas George Gomes
Officer (Cleaning Auditor) at C&W ServicesOfficer (Cleaning Auditor) at C&W Services
Mahenkumar MuruganMahenkumar Murugan
Customer Service Representative II at C&W ServicesCustomer Service Representative II at C&W Services