Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Gurvinder Kaur

Brampton,ON

Summary

Detail-oriented and customer-focused professional with experience as a Store Associate at Dollarama and a clothing store, seeking a Full-time Position. Proven ability to provide excellent customer service, maintain organized checkout areas, and contribute to efficient merchandising practices. HIGHLIGHTS OF QUALIFICATIONS - Proven ability to deliver outstanding customer service, and resolve inquiries with a positive and helpful attitude, ensuring a positive experience. Contributed teamwork and collaboration skills developed to support staff with workshop room bookings and tech setup. Managed assigned sales floor area and ensured it was well-stocked, organized, and zoned. Knowledgeable of merchandising standards and best practices, and able to follow planograms and visual guidelines. Successfully handled multiple tasks simultaneously, showcasing the ability to manage a diverse range of responsibilities.

Overview

2
2
years of professional experience

Work History

Amazon Associate

Amazon
08.2023 - Current
  • My responsibilities included stocking shelves with the inbound inventory, record keeping, meeting daily rates
  • I was crossed trained in several areas within the warehouse, those areas were gift wrapping, receiving, prep, icqa, and pick
  • Stow product Accomplishments Great quality, packed orders in a fast pace way
  • The impact that I had on this job was customers were able to get their packages on time
  • Skills Used
  • The skills that I demonstrated at this job was teamwork responsibilities, &, fast pace.

Warehouse Associate, Food Packer

Delight Foods
05.2023 - 08.2023
  • Avoided shipping damage by packaging each product or order in appropriately-sized containers
  • Supported quality control by inspecting all products and packaging materials
  • Palletized completed orders, applying correct stacking pattern and weight limits.

Customer Care Associate

12.2022 - 06.2023
  • Clothing store
  • Developed and maintained a comprehensive understanding of products/services, enabling informed and helpful assistance for customers
  • Maintained accurate and detailed records of customer interactions, feedback, and issue resolutions
  • Maintained a safe, clean, and hazard-free work environment by following company policies and procedures, completing safety sweep logs, and securing displays and fixtures

Restaurant Team Member

Rangla Punjab Indian Restaurent
07.2022 - 11.2022

preparing coffee, replenishing supplies, greeting customers, answering to their inquiries, taking food orders, maintaining the food service area clean, and preparing simple dishes.

  • Cultivated warm relationships with regular customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Used proper techniques to prepare food and ingredients.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Greeted guests pleasantly and answered menu questions.

Education

International Business Management, Human Resource Management

Niagara College
Niagara, ON
12.2022

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Canadore College of Applied Arts
Brampton, ON

Skills

  • Lifting and Sorting
  • Labeling and Boxing
  • Order Picking and Processing
  • Complex Problem-Solving
  • Pallet Jack Operations
  • Wrapping and Boxing
  • Customer service

Additional Information

  • ADDITIONAL INFORMATION , AVAILABILITY- FLEXIBLE TO DO WORK AT THE REQUIRED TIME AND DAY (Monday to Friday)

Timeline

Amazon Associate

Amazon
08.2023 - Current

Warehouse Associate, Food Packer

Delight Foods
05.2023 - 08.2023

Customer Care Associate

12.2022 - 06.2023

Restaurant Team Member

Rangla Punjab Indian Restaurent
07.2022 - 11.2022

International Business Management, Human Resource Management

Niagara College

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Canadore College of Applied Arts
Gurvinder Kaur