Gurvinder Kaur
Brampton,ON
Summary
Detail-oriented and customer-focused professional with experience as a Store Associate at Dollarama and a clothing store, seeking a position at Full-time Position at Walmart. Proven ability to provide excellent customer service, maintain organized checkout areas, and contribute to efficient merchandising practices.
HIGHLIGHTS OF QUALIFICATIONS - Proven ability to deliver outstanding customer service, and resolve inquiries with a positive and helpful attitude, ensuring a positive experience. Contributed teamwork and collaboration skills developed at Dollarama to support staff with workshop room bookings and tech setup. Managed assigned sales floor area and ensured it was well-stocked, organized, and zoned. Knowledgeable of merchandising standards and best practices, and able to follow planograms and visual guidelines. Successfully handled multiple tasks simultaneously, showcasing the ability to manage a diverse range of responsibilities.
Overview
2
2
years of professional experience
Work History
Amazon Associate
Amazon
08.2023 - Current
- My responsibilities included stocking shelves with the inbound inventory, record keeping, meeting daily rates
- I was crossed trained in several areas within the warehouse
- Those areas were gift wrapping, receiving, prep, icqa, and pick
- Stow product Accomplishments Great quality, packed orders in a fast pace way
- The impact that I had on this job was customers were able to get their packages on time
- Skills Used
- The skills that I demonstrated at this job was teamwork responsibilities, &, fast pace.
Warehouse Associate, Food Packer
Delight Foods
05.2023 - 08.2023
- Avoided shipping damage by packaging each product or order in appropriately-sized containers
- Supported quality control by inspecting all products and packaging materials
- Palletized completed orders, applying correct stacking pattern and weight limits.
Customer Care Associate
Clothing store
12.2022 - 06.2023
- Developed and maintained a comprehensive understanding of products/services, enabling informed and helpful assistance for customers
- Maintained accurate and detailed records of customer interactions, feedback, and issue resolutions
- Maintained a safe, clean, and hazard-free work environment by following company policies and procedures, completing safety sweep logs, and securing displays and fixtures
Store Associate
Dollarama
07.2022 - 11.2022
- Provided exceptional customer service by addressing inquiries and ensuring customer satisfaction, elevated professionalism with superior quality of service, and empathy
- Handled recovery merchandise from various areas of the store and returned them to their proper places
- Executed merchandising tasks, including facing, signing, labeling, etc., to enhance product presentation
- Displayed food products attractively to enhance visual appeal
- Focused on achieving daily and weekly sales targets, emphasizing top-selling products.
Education
International Business Management,
Niagara College
Niagara, ON12.2022
Human Resource Management
Canadore College of Applied Arts
Brampton, ONSkills
- Lifting and Sorting
- Labeling and Boxing
- Order Picking and Processing
- Complex Problem-Solving
- Pallet Jack Operations
- Wrapping and Boxing
- Customer service
Additional Information
- AVAILABILITY- FLEXIBLE TO DO WORK AT THE REQUIRED TIME AND DAY (Moday to Friday)
Timeline
Amazon Associate
Amazon
08.2023 - Current
Warehouse Associate, Food Packer
Delight Foods
05.2023 - 08.2023
Customer Care Associate
Clothing store
12.2022 - 06.2023
Store Associate
Dollarama
07.2022 - 11.2022
International Business Management,
Niagara College
Human Resource Management
Canadore College of Applied Arts
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