Supervised daily operations by directing customer service, inventory and sales operations.
Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Conducted inventory analysis to determine optimal stock levels.
Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Assistant Store Manager
In n Out Oil & Tires
09.2023 - 02.2024
Professionally manage customer complaints and concerns.
Ensure top-notch service repairs and minimize return visits through thorough inspections.
Maintain store compliance standards effectively.
Stay abreast of new equipment and tools, providing recommendations for acquisitions.
Recruit, train, and oversee new team members.
Retail Store Supervisor
In n Out Oil & Tires
04.2022 - 09.2023
Inspect work in progress and provide guidance to technicians for repairs.
Supervise store staff and customer interactions adeptly.
Instruct and oversee the utilization of cutting-edge tools.
Perform final assessments of completed tasks.
Coordinate parts inventory with vehicles in the system and update as required.
Tire and Lube Technician
In n Out Oil & Tires
11.2021 - 04.2022
Conduct diagnostic evaluations on automotive systems and components.
Communicate automotive repairs and issues clearly to patrons.
Execute maintenance services such as oil changes, lubrication, and tune-ups.
Execute tire servicing tasks including rotation, mounting, dismounting, balancing, repairs, and TPMS diagnostics.
Education
Business General - undefined
Lambton College
North York
12.2022
Skills
Exceptional communication prowess, adept at articulating information clearly to customers
Highly organized and meticulous, committed to maintaining a tidy workstation and adhering to protocols
Resourceful trouble-shooter, skilled in conducting research and seeking assistance when needed
Attentive listener, capable of comprehending and addressing customer needs adeptly
Proficient time manager, consistently delivering tasks with efficiency
Eagerness for continuous learning and skill enhancement