Gurveer Singh
Prince George,BC
Summary
Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security (Asset Protection Associate)
Walmart Inc.
10.2023 - Current
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Wrote reports for internal and external crime, burglary, or theft.
- Contacted local authorities and apprehended shoplifters.
Night Auditor
Econolodge City Centre Inn
01.2023 - 02.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as top priority at all times.
- Doing Hourly Patrols of property to keep it secure.
Customer Service Representative
Teleperformance Ltd
01.2022 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Post-Baccaleurate Diploma - Human Resource Management
College of New Caledonia
Prince George, BC04.2024
Bachelor of Arts - Mathematics
Punjabi University
Patiala, IN05.2021
Skills
- Detail Oriented
- Team Training
- Inventory Control
- Loss Prevention
- Incident Reporting
Certification
- Standard First Aid & CPR/AED Level C (BL)- Expires August, 2026
- BC Security Guard License (Certified in Advanced Security Training) – Expires July, 2024
Languages
English
Punjabi
Timeline
Security (Asset Protection Associate)
Walmart Inc.
10.2023 - Current
Night Auditor
Econolodge City Centre Inn
01.2023 - 02.2024
Customer Service Representative
Teleperformance Ltd
01.2022 - 07.2022
Post-Baccaleurate Diploma - Human Resource Management
College of New Caledonia
Bachelor of Arts - Mathematics
Punjabi University
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