GURVEER SINGH
Mississauga,ON
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Paladin Security
Toronto Pearson International Airport, ON
07.2023 - Current
- Monitored surveillance cameras and radio transmissions and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service Representative
icent
08.2023 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
Associate of Applied Science - Office Administration
Mohawk College of Applied Arts And Technology
Hamilton, ON12-2024
Skills
- Administrative/Technical Support
- Executive Management Support
- Problem/Conflict Resolution Techniques
- Detail Oriented
- First aid and CPR certified
Affiliations
- Student Ambassador in College
- Health & Wellness Promotion Ambassador
Certification
- Ontario Security License
- First Aid & CPR
- Use of Force
References
References available upon request.
Timeline
Customer Service Representative
icent
08.2023 - 01.2024
Security Officer
Paladin Security
07.2023 - Current
Associate of Applied Science - Office Administration
Mohawk College of Applied Arts And Technology
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