Gurveer Kaur
Calgary,Alberta
Summary
Dynamic and results-driven professional with extensive experience at Chalo Freshco, excelling in cross-department collaboration and staff leadership. Proven track record in enhancing customer satisfaction and operational efficiency through innovative merchandising strategies and effective schedule coordination. Skilled in meat cutting and committed to upholding food safety regulations.
Overview
2
2
years of professional experience
Work History
Bakery/Meat Department Supervisor
Chalo Freshco
08.2023 - Current
- Implemented creative cross-merchandising opportunities with other departments to increase overall basket size per shopper transaction.
- Streamlined operations within the meat department by revising work schedules, optimizing workflow processes, and ensuring proper equipment maintenance.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and creating a positive shopping experience for patrons.
- Managed team Instructions and guidelines
- Increased efficiency by updating pricing systems and maintaining accurate product signage throughout the department.
- Collaborated with store management to develop successful sales promotions and seasonal offerings, driving overall revenue growth.
- Enhanced customer satisfaction by providing knowledgeable assistance with meat selection, preparation tips, and cooking techniques.
Front End Supervisor
Chalo Freshco
08.2023 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 9 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
File Clerk
Chalo Freshco
08.2023 - Current
- Trained new employees on file maintenance procedures, fostering adherence to established best practices within the team.
- printing signage for store products and making sure that all signage is properly placed.
- Posting marketing signage in the store
- Taking care of the Planograms
Education
GED -
Conestoga College Institute of Technology And Advanced Learning
Kitchener03-2022
Skills
- Food safety regulations
- Sanitation protocols
- Meat cutting expertise
- Task delegation
- Merchandising strategies
- Workplace organization
- Sanitation standards
- Staff leadership
- Employee development
- Schedule coordination
- Inventory ordering
- Cross-department collaboration
- Pricing strategy
- Ordering supplies
- Department activity logging
- Merchandising management
- Promotion planning
- Multitasking and prioritizing
- Time management
Languages
English
Full Professional
Timeline
Bakery/Meat Department Supervisor
Chalo Freshco
08.2023 - Current
Front End Supervisor
Chalo Freshco
08.2023 - Current
File Clerk
Chalo Freshco
08.2023 - Current
GED -
Conestoga College Institute of Technology And Advanced Learning
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