Gurveer Kaur
Winnipeg,Canada
Summary
Reputable customer service professional with strong phone-speaking skills and in-depth knowledge of CRM systems. Extensive experience in connecting customers with products and services. Polished at navigating multiple computer systems and applications, this methodical receptionist has been commended for going above and beyond and taking on simultaneous projects. Committed to the utmost level of customer service, this responsible and reliable professional excels in scheduling meetings, sorting deliverables, and arranging travel plans.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Guess Inc.
11.2022 - Current
- Resolved customer issues using listening skills, a professional attitude, and problem-solving techniques
- Handled cash and credit transactions, issued the correct change, and processed online orders
- Evaluated customer needs and made appropriate product recommendations
Cashier
Winners & HomeSense
12.2022 - 01.2024
- Processed cash register transactions on POS and provided the correct change
- Maintained high customer satisfaction levels by going the extra mile to personalize service
Shift Manager
KFC/Taco Bell
06.2020 - 03.2022
- Supervised employees and oversaw quality compliance with company standards for food and services
- Trained and mentored new employees to maximize team performance
Education
GED -
Northern College At Pures
Toronto, ON04.2022
Skills
- Performance Tracking and Evaluations
- Managing Operations and Efficiency
- Payment Processing
- Training and development
- Cash handling
- Retail operations
- Customer Support
- Truck dispatch Certification
Certification
Truck dispatch Certification, 04/01/22
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Cashier
Winners & HomeSense
12.2022 - 01.2024
Retail Sales Associate
Guess Inc.
11.2022 - Current
Shift Manager
KFC/Taco Bell
06.2020 - 03.2022
GED -
Northern College At Pures
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