Gurveer Gill
Tottenham,Canada
Summary
Professional enforcement specialist with extensive experience in public safety, customer service, and compliance-focused operations. Skilled in enforcing policy, managing compliance, and assisting the public, with hands-on experience in vehicle and foot patrols. Recent Criminology and Psychology graduate eager to contribute to the Toronto Police Service as a Parking Enforcement Officer by ensuring safe, accessible, and well-regulated city parking operations.
Overview
9
9
years of professional experience
Work History
Team Lead
Paragon Security | Allied Universal | G4S Secure Solutions
07.2019 - Current
- Led team of security personnel, coordinated shifts, and ensured coverage of critical areas to maintain safety.
- Oversaw daily operations of high-security facility, ensured compliance with access, safety, and operational protocols to safeguard personnel and assets.
- Responded to security incidents and emergencies, coordinating promptly with law enforcement and emergency services.
- Enforced facility policies with staff and visitors, promptly addressing issues to uphold a safe and orderly environment.
- Conducted regular foot patrols to monitor compliance, identify hazards, and maintain a safe environment for staff and visitors.
- Maintained detailed incident reports, logbooks, and records to document security and safety activities.
Tactical Security Guard
Paragon Security
01.2019 - 08.2020
- Conducted vehicle and foot patrols in shopping center parking lots, proactively identifying and addressing parking violations, blocked fire routes, and unsafe vehicle positioning to enhance safety.
- Monitored traffic flow during peak hours and events, directing vehicles to maintain safety and accessibility.
- Issued warnings and escalated violations to property management or towing when necessary, maintaining compliance with municipal and site regulations.
- Responded to public inquiries and concerns related to parking, providing clear, professional guidance on rules and procedures.
- Assisted patrons with pay machines, explained parking rules, and guided them through ticket payment and appeal procedures.
- Prepared detailed daily incident reports and submitted service requests to management for unresolved issues.
- Maintained safety, order, and regulatory compliance across property while working outdoors in all weather conditions.
Camp Counsellor
Toronto Community Housing
06.2018 - 08.2018
- Led inclusive recreational activities for children and youth from diverse backgrounds, promoting safety and support for all participants.
- Mentored campers in teamwork, social, and personal skills, fostering community and belonging.
Youth in Policing Initiative Student
Toronto Police Service
02.2018 - 06.2018
- Facilitated community events and outreach programs to enhance public engagement.
- Completed a placement at the Toronto South Detention Centre, observing inmate-staff interactions, and gaining hands-on insight into correctional operations.
Phone Interviewer
Access Research
08.2016 - 02.2017
- Conducted structured surveys and maintained accurate call records while ensuring confidentiality per research guidelines to uphold participant trust.
- Practiced professional telephone etiquette while handling sensitive topics with discretion to foster a respectful and supportive communication environment.
Education
Certificate - Building Environmental Systems Operator Class I
Seneca College of Applied Arts And Technology
06-2025
Diploma - Heating, Refrigeration & Air Conditioning
Humber College
04-2025
Bachelor of Arts - Criminology & Psychology
York University
04.2023
Key Skills Qualifications
- 5+ years in security & enforcement, including patrol, parking regulation enforcement, and public safety
- Ability to qualify as a Municipal Law Enforcement Officer (MLEO) and issue Parking Violation Notices
- Excellent interpersonal and communication skills, with the ability to de-escalate conflicts and assist the public effectively
- Strong experience in writing reports, maintaining records, and ensuring compliance with policies
- Comfortable working outdoors in all weather conditions; physically able to carry out patrols and enforcement duties
- Multilingual: English, Punjabi, Hindi, Urdu
- Valid Ontario Class G Driver’s License with clean abstract
- Certified in First Aid & CPR (05/24 - 05/27) and Ontario Security License (04/24 - 04/26)
Volunteer Experience
YDC Canada, Toronto, Ontario, April 2024 - Present
- Supported newcomer and Canadian youth through one-on-one and group tutoring in Grade 11 mathematics, helping students strengthen academic skills.
Write On!, Toronto, Ontario, November 2021 - Present
- Responded to letters and research requests from people in prison, providing information on legal resources, programs, and services to support their personal development.
References
Available Upon Request
Timeline
Team Lead
Paragon Security | Allied Universal | G4S Secure Solutions
07.2019 - Current
Tactical Security Guard
Paragon Security
01.2019 - 08.2020
Camp Counsellor
Toronto Community Housing
06.2018 - 08.2018
Youth in Policing Initiative Student
Toronto Police Service
02.2018 - 06.2018
Phone Interviewer
Access Research
08.2016 - 02.2017
Certificate - Building Environmental Systems Operator Class I
Seneca College of Applied Arts And Technology
Diploma - Heating, Refrigeration & Air Conditioning
Humber College
Bachelor of Arts - Criminology & Psychology
York University