Abhijeet Singh
White Rock
Summary
Dynamic professional with a proven track record in business analysis and quality assurance, notably at Mobileq. Excelled in developing international sales strategies and leveraging technology solutions like ERP platforms to drive results. Skilled in fostering cross-cultural teams and achieving a 100% target for clients. Demonstrates strong interpersonal communication and requirement management capabilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Mobileq
Coquitlam, Canada
01.2023 - Current
- Developed international sales strategies supporting annual order intake targets.
- Led senior-level marketing and sales team.
- Motivated team members to achieve higher sales and exceptional customer service.
- Identified key trends from sales data analysis to enhance customer satisfaction.
- Maintained conformity with organizational policies, procedures, and security standards.
- Formulated and executed employee schedules to guarantee sufficient coverage during peak periods.
- Responded to and resolved client concerns efficiently.
- Drive staff development through evaluations and feedback delivery.
- Developed action plans aimed at achieving sales goals.
Sales Associate
The Source (Bell) Electronics Inc.
Delta, Canada
01.2022 - Current
- Directed the marketing and distribution of transmission services.
- Expanded company’s Sales to untapped businesses in markets
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Negotiated prices, terms of sales and service agreements
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Trained new employees on customer service, money handling and organizing strategies
- Rotated stock and restocked shelves to maintain product availability and store appearance
Administration Manager
Unify Healthcare Services
01.2018 - 12.2022
- Executed in-depth analysis of business processes, and collected requirements to align with objectives.
- Recommended suitable technology tools to optimize processes.
- Document system workflows and user stories to enhance stakeholder communication.
- Utilized requirement management tools for tracking and analyzing project requirements.
- Facilitated system adoption through creation of instructional materials.
- Assessed business process changes and collaborated with cross-functional teams.
Business Analyst
Ambiente Technologies
Mohali, India
01.2015 - 12.2018
- Identified business development challenges and customer concerns for proactive resolution
- Analyzed industry trends and tracked competitor activities to inform decision-making
- Coordinated deployments of new software, feature updates and fixes
- Supervised work of programmers, designers, and technicians assigned tasks and monitored performance against targets
- Websites, CRM, Digital Marketing, SEO
- Achieved 100% target for clients
Education
Post Degree Diploma - International Business Management
Douglas College
New Westminster, BC, Canada01.2023
Bachelor of Technology - Computer Science
LPU
India01.2015
Skills
- Business Analysis
- Quality Assurance
- Technology Solutions
- Training and User Support
- Documentation and Specification
- Strong interpersonal & written communication
- Requirement Management
- Cross-cultural adaptability for global advantage
- ERP Platforms (ZOHO CRM, SAP)
- MS Office Suite(Word, Excel, Outlook, PowerPoint)
Certification
- Supply Chain Logistics Certification, 2021
- #startup India, 2017
References
Available Upon Request
Timeline
Manager
Mobileq
01.2023 - Current
Sales Associate
The Source (Bell) Electronics Inc.
01.2022 - Current
Administration Manager
Unify Healthcare Services
01.2018 - 12.2022
Business Analyst
Ambiente Technologies
01.2015 - 12.2018
Post Degree Diploma - International Business Management
Douglas College
Bachelor of Technology - Computer Science
LPU