Gurusharan Singh
Brampton,ON
Summary
Proven leader with a track record of enhancing operational efficiency at Superior Freight. Excelled in stress tolerance and leadership development, significantly improving team productivity and customer satisfaction. Skilled in problem-solving and corrective action planning, ensuring seamless delivery and safety protocols. Demonstrates a friendly and positive demeanor, fostering a collaborative work environment.
Overview
8
8
years of professional experience
Work History
Dispatcher
Superior Freight
12.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Receiving Supervisor
Home Hardware Building Centre
03.2020 - 11.2023
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
Store Manager
Popeye's Restaurants
01.2018 - 02.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Team Leader
Toro Aluminum
11.2016 - 12.2018
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
Diploma - General Business
Cambrian College
Toronto, ON05.2018
Skills
- Stress Tolerance
- Friendly and Positive
- Leadership Development
- Customer Response
- Problem solving
- Corrective Action Planning
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Timeline
Dispatcher
Superior Freight
12.2023 - Current
Receiving Supervisor
Home Hardware Building Centre
03.2020 - 11.2023
Store Manager
Popeye's Restaurants
01.2018 - 02.2020
Team Leader
Toro Aluminum
11.2016 - 12.2018
Diploma - General Business
Cambrian College