Guruansh G

• Arranged items in favorable positions and areas of store to attract customers and optimize sales.
• Consulted with management and advertising teams to plan optimal promotions.
• Built effective partner store relationships to improve customer satisfaction.
• Cleaned and organized display cases, shelves and aisles.
• Created retail displays to highlight particular products and drive sales according to corporate strategy.
• Helped customers locate desired items and assisted with carrying heavy loads.

Prepare sales reports to analyze sales volume and achieve higher sales performance as well as reconcile end of day reports and shift reports.

• Train and manage all employees in execution of daily tasks and to maximize sales.

• Monitoring inventories of gas and Car wash and In-store and ordering items based on demand.

• Exercise and assist the store team in maintaining the store’s visual objectives and housekeeping.

• Supervise and assign specific duties to employee and assist with work schedule.

• Maintain compliance with corporate communications by overseeing preparation of merchandise, displays and presentations.

• Monitoring waste and expired products and request their credits from suppliers.

• Performing daily sales of products to customers and resolving customer inquiries and complaints and inter-personnel matters.

• Determine merchandise and services to be sold and implement price and credit policies.

• Satisfying costumer needs by offering customers with suitable merchandise.

• Processing customer returns and solving customer grievances.

• ● Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  ● Investigated and resolved customer inquiries and complaints quickly.
  ● Recommended products to customers, thoroughly explaining details.
  ● Responded proactively and positively to rapid change.
  ● Met customer call guidelines for service levels, handle time.
  ● Trained staff on operating procedures and company services.
  ● Collaborated with staff members to enhance customer service
  experience and exceed team goals through effective client satisfaction
  rates.
  ● Promptly responded to inquiries and requests from prospective
  customers.

• Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
• Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
• Filed requisitions for out of stock items and supplies.
• Collected stock location orders and printed requests to maintain inventory control.
• Compiled, sorted and filed records of product orders, business transactions and other activities.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.