Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Baljeet kaur

Edmonton,AB

Summary

Dynamic Department Manager at Walmart Canada with a proven track record in inventory management and customer satisfaction. Skilled in team leadership and problem-solving, I enhanced service excellence and fostered a collaborative environment, significantly reducing shrinkage and improving customer loyalty through proactive issue resolution and continuous process improvements.

Overview

7
7
years of professional experience

Work History

Cashier

Paradies Lagardere
07.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Loblaw Companies
12.2022 - 08.2023
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Department Manager

Walmart Canada
10.2021 - 10.2022
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Cashier

7-eleven
12.2018 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

Safeway
09.2019 - 01.2020
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

C.F.P ACCOUNTING
Italy
06-2012

Skills

  • Service excellence
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Decision-making

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Urdu
Native or Bilingual
English
Full Professional
Punjabi
Native or Bilingual
Italian
Native or Bilingual
Hindi
Native or Bilingual

Interests

  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Baking
  • Music
  • Swimming
  • Fashion
  • Road Trips

Timeline

Cashier

Paradies Lagardere
07.2023 - Current

Cashier

Loblaw Companies
12.2022 - 08.2023

Department Manager

Walmart Canada
10.2021 - 10.2022

Cashier

Safeway
09.2019 - 01.2020

Cashier

7-eleven
12.2018 - 09.2020

High School Diploma -

C.F.P ACCOUNTING

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Baljeet kaur