Gurtirath Kaur
Surrey,BC
Summary
Goal-focused Retail Professional Knowledge About Customer Service. Dynamic Clerk Known for Commitment to Balancing Productivity and Client Satisfaction. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
INVIGILATOR/ CUSTOMER SERVICE REPRESENTATIVE
Global overseas IELTS ACADEMY
01.2022 - 12.2023
- Address and resolve concerns or issues raised by students, parents, or visitors in a timely and professional manner
- Actively promote academy programs, events, and services to encourage student participation and engagement
- Gather feedback from students and parents to identify areas for improvement and enhance the overall student experience
Cashier/ CUSTOMER SERVICE REPRESENTATIVE
THE VINTAGE GRILL
01.2022 - 12.2022
- Handling all payments through cash or cards and refunds
- Ensure proper packaging of delivery order and responsible for handing them to accurate delivery drivers
- Responsible for answering all phone calls related to reservations, orders, feedback, and complaints
Education
BACHELOR OF BUSINESS ADMINISTRATION -
Yorkville University/ New Westminster
HIGH SCHOOL GRADUATED (GRADE 12) - Major in Arts
PSEB/ INDIA
Skills
- Advanced MS Office Suite Knowledge
- Issue and conflict resolution
- Teamwork
- Organizational skills
- Time management
- Problem-solving
Languages
Punjabi
Hindi
English
Availability
True, True, True
Timeline
INVIGILATOR/ CUSTOMER SERVICE REPRESENTATIVE
Global overseas IELTS ACADEMY
01.2022 - 12.2023
Cashier/ CUSTOMER SERVICE REPRESENTATIVE
THE VINTAGE GRILL
01.2022 - 12.2022
BACHELOR OF BUSINESS ADMINISTRATION -
Yorkville University/ New Westminster
HIGH SCHOOL GRADUATED (GRADE 12) - Major in Arts
PSEB/ INDIA
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