Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Gurtej Singh Gill

Gurtej Singh Gill

North Bay,ON

Summary

Results-driven assistant manager with expertise in employee training, inventory management, and quality control. Proven ability to enhance customer service and resolve complaints effectively, contributing to improved team performance and client satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Wendys Mckeown
North Bay, Ontario
07.2022 - Current
  • Trained new team members on procedures and customer service standards.
  • Coordinated inventory management and ensured stock accuracy.
  • Implemented quality control measures for food safety compliance.
  • Resolved customer complaints and provided effective solutions promptly.
  • Conducted regular staff meetings to enhance team communication and morale.
  • Monitored cash handling procedures to ensure financial integrity daily.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained accurate records of sales transactions using point-of-sale systems.

Education

High School Diploma -

Bhupindra Khalsa School
Moga , Punjab,India
03-2007

Skills

  • Employee training
  • Inventory management
  • Quality control
  • Cash handling
  • Point-of-sale systems
  • Customer relationship management
  • Adaptability and flexibility
  • Orientating and training

Certification

  • Food Saftey certificate
  • First Aid certification

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

References

References available upon request.

Timeline

Assistant Manager

Wendys Mckeown
07.2022 - Current

High School Diploma -

Bhupindra Khalsa School
Gurtej Singh Gill