Gurtaj Singh Brar
Abbotsford,BC
Summary
Dedicated and detail-oriented professional with experience in administrative support, retail supervision, and customer service. Proven ability to manage high-paced environments, assist large client bases, and coordinate events efficiently. Strong communication, leadership, and organizational skills, with proficiency in the Microsoft Office Suite, and a commitment to delivering exceptional service. Adept at working independently and collaboratively to achieve organizational goals. Multilingual and adaptable to diverse work settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bookstore Assistant (Contract)
Columbia College
Vancouver, BC
08.2024 - Current
- Greet and assist students, faculty, and staff with inquiries about products and services in person and through email.
- Make the purchase orders for staff and bookstore inventory from various suppliers (mainly Mills, Staples, Madill, and Amazon).
- Coordinates with instructors for assigned textbooks, and preparing course material requests.
- Supervising and mentoring a student intern, providing guidance on store operations and customer service.
Store Supervisor
The Shoe Company
Abbotsford, BC
02.2024 - Current
- Oversee staff, provide training, and motivate employees to meet sales targets and maintain high customer service standards.
- Manage daily operations, including opening and closing procedures, cash handling, and ensuring compliance with company policies.
- Ensure a positive shopping experience by addressing customer inquiries, resolving complaints, and promoting a welcoming atmosphere.
- Implement security measures to prevent theft, and reduce shrinkage.
Motorized Production Technician
Phantom Screens
Abbotsford, BC
02.2024 - 08.2025
- Assembled motorized, retractable screens according to company specifications and quality standards.
- Worked closely with supervisors and team leads to improve processes and report any production concerns.
- Verified accuracy of finished goods prior to shipment from the facility.
Books and Media Grader
Value Village
Aldergrove, BC
08.2023 - 12.2024
- Carefully examined books, DVDs, CDs, and other media products for their quality check and pricing.
- Researched and kept knowledgeable about different types of books and media products, including their value and collectability.
- Completed grading and pricing tasks within set timeframes to ensure items are ready for shipment.
Student Services Assistant (Intern)
Columbia College
Vancouver, BC
04.2023 - 09.2023
- Provided administrative and operational support to Student Services by assisting an average of 100 students per day.
- Supported various events, such as Convocation, Sports Day, and Orientation.
- Helped the nursing team in the coordination of the food support program (partnered with Food Stash and Vancouver Food Runners).
- Carried out promotion and engagement throughout the college, including mental health week booths and info sessions for MSP.
Assistant Manager
Churchs Texas Chicken
Mission, BC
12.2021 - 07.2023
- Supervised and led a team of seven employees, ensuring they are well-trained, motivated, and working efficiently.
- Oversaw the day-to-day operation of the restaurant, ensuring smooth service during peak hours, and efficient utilization of resources.
- Created work schedules for employees, considering labor laws, and staffing needs.
Education
Associate of Arts - Communications
Columbia College
Vancouver, BC09-2023
Skills
- Customer service
- Team leadership
- Excellent written and verbal communication
- Problem-solving abilities
- Proficient in MS Office( Excel, Word, Outlook, Teams)
- Time management
- Multilingual
Certification
- Mental Health Awareness
- First Aid & CPR/ AED level C
- Anaphylaxis in the Community
- Food Safe Level 1
- Right to Serve
- Class 7 Driver's license, Province of British Columbia, Canada
Volunteer Experience
Volunteer, ASRA Home Health Care Services,July 2023 – Present
Surrey, BC
- Support a community-based Care home with their services .
- Performs the housekeeping duties.
Timeline
Bookstore Assistant (Contract)
Columbia College
08.2024 - Current
Store Supervisor
The Shoe Company
02.2024 - Current
Motorized Production Technician
Phantom Screens
02.2024 - 08.2025
Books and Media Grader
Value Village
08.2023 - 12.2024
Student Services Assistant (Intern)
Columbia College
04.2023 - 09.2023
Assistant Manager
Churchs Texas Chicken
12.2021 - 07.2023
Associate of Arts - Communications
Columbia College