Gursoman Basra
Fowler
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Basra Trucking
05.2019 - Current
- Respond to incoming calls, directing them to the appropriate department and addressing customer inquiries
- Greet visitors and clients, provide information about services and assist with any questions or concerns
- Maintain and organize files and documents
- Perform office tasks; such as managing supplies, filling paperwork and cleaning
Associate
Sees Candies
Clovis
11.2024 - 02.2025
- Provided customer service support for inquiries, complaints, and returns.
- Answered store and merchandise questions and led customers to wanted items.
- Placed special orders or called other stores to find desired items.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Performed cash register functions accurately and efficiently.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled cash and card transactions
Subway Associate
SUBWAYRestaurants
07.2022 - 02.2023
- Greeted and served customers
- Handled cash and card transactions
- Helped customers in person as well as over the phone
- Checked inventory and ordered more supplies if needed
- Completed daily and weekly cleaning
- Demonstrated dedication and integrity while working with customers and other team members
Education
Associate of Science - Nursing
Clovis Community College
Clovis, CA05-2025
Skills
- World-class customer service
- Critical Thinking
- Product Merchandising
- Excellent Communication
- Willingness to Learn
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Team collaboration
- Multitasking and prioritization
Certification
CNA License July 2024
Volunteer work
Volunteered At Community Regional Hospital
- Assisted nurses and patients
- Guided patients and visitors around the hospital
- Took information and tests to lab
- Cleaned patient's rooms and main areas of the hospital
Languages
Punjabi
Native/ Bilingual
Timeline
Associate
Sees Candies
11.2024 - 02.2025
Subway Associate
SUBWAYRestaurants
07.2022 - 02.2023
Receptionist
Basra Trucking
05.2019 - Current
Associate of Science - Nursing
Clovis Community College
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