Gursimranpreet Kaur
Calgary
Summary
Dynamic security professional with extensive experience at GardaWorld Security, adept at emergency response and security camera monitoring. Proven ability to enhance safety through proactive surveillance and effective communication. Certified in First Aid and CPR, skilled in conflict resolution, and committed to maintaining a secure environment for all stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
GardaWorld Security
08.2023 - Current
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Security Lead
Paragon Security
10.2021 - 04.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Shift Manager
McDonald's
06.2018 - 04.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Education
Diploma - Culinary Management
Centennial College
Scarborough, ON04-2019
Skills
- Verbal and written communication
- Security protocols
- Defensive tactics training
- Surveillance system monitoring
- Crisis management
- Security alarm systems
- Active shooter response
- Parking regulation enforcement
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
- Alberta security services license
- Level C First Aid and CPR/AED certification
- Certified in fire extinguisher use
- Use of force techniques training
- Retail Mall Security and Loss Prevention
Timeline
Security Guard
GardaWorld Security
08.2023 - Current
Security Lead
Paragon Security
10.2021 - 04.2023
Shift Manager
McDonald's
06.2018 - 04.2023
Diploma - Culinary Management
Centennial College
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