Gursimranjot Kaler
Brampton,Canada
Summary
Confident Computer Science Graduate passionate about learning new skills. Ambitious and driven individual, ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Knowledgeable and quick to learn, adding value to any team. Strong history of successful projects using leadership, communication, and teamwork to complete tasks. Demonstrated commitment, integrity, and academic excellence. Hardworking Computer Science graduate with a focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with colleagues, students, and the community to foster a diverse and inclusive environment. Comfortable working independently to investigate and troubleshoot problems successfully.
Overview
7
7
years of professional experience
Work History
IT Technician
Concordia University
Montreal, Canada
07.2022 - 06.2024
- Performed troubleshooting on networking and connectivity issues to restore connections and network access
- Disassembled computer systems to troubleshoot and resolve hardware issues
- Updated software versions with patches and new installations to close security loopholes and protect users
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates
- Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times
- Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer
- Offered resolutions to de-escalate calls and solve customer issues
- Installed, configured, and maintained operating systems, applications, and software
- Installed and configured mobile devices such as smartphones and tablets
Residence Assistant
Concordia University
Montreal, Quebec
08.2023 - 05.2024
- Tracked participation in residence life programs and assessed the impact on resident engagement.
- Monitored and enforced residence hall policies to ensure a safe and secure living environment.
- Developed educational workshops focused on topics such as time management, study skills, stress management.
- Facilitated conflict resolution among residents to maintain a peaceful and respectful community.
- Collaborated with counselors to develop counseling programs that addressed student needs.
- Organized programs, activities, and events for the residence hall community.
- Collaborated with campus security to report and follow up on security incidents and concerns.
- Conducted regular room inspections to maintain health and safety standards.
Teaching Assistant
Concordia University
Montreal, Quebec
09.2021 - 12.2024
- Teaching Assistant for COMP 248 and COMP 249 (Java 1 and Java 2: Object-Oriented Programming) Collaborated with professors to design and create programming labs and assignments.
Assisted students with debugging, assignments, and coursework-related questions.
Provided hands-on guidance during lab sessions, ensuring students grasped key concepts.
Helped foster a supportive learning environment for students to succeed in programming.
- Programmer on Duty (POD) Offered real-time assistance to students with Java-related questions and programming challenges for both Java 1 and Java 2 courses.
Acted as a point of contact for students needing additional support outside of class hours.
Supported students in building confidence and problem-solving skills in programming.
Busboy and Kitchen Helper
Yoko Luna and Restaurant Grinder
Montreal, Canada
01.2022 - 12.2023
- Served and checked the quality of food
- Changed kegs and assisted kitchen and wait staff during operating hours
- Greeted customers, filled water glasses, and assisted bar staff when needed
- Cleared tables to maintain a high turnover rate and minimize wait times
- Restocked condiments and drink station supplies to maintain customer satisfaction
- Observed tables to tend to guest needs and identify customer service opportunities
- Maintained table settings by removing courses, replacing utensils, and refilling beverages
- Stocked refrigerators with food items such as fruits, vegetables, meats, and dairy products
- Assisted cooks in meal preparation by washing, peeling, cutting, and slicing ingredients according to recipe specifications
- Maintained cleanliness of kitchen surfaces, equipment, and utensils to ensure sanitation standards were met
- Cleaned ovens and grills using appropriate cleaning materials and tools
- Organized and maintained kitchen inventory to ensure efficient operation and minimize waste
- Assisted with dishwashing during peak hours to support kitchen staff and maintain a clean environment
Deputy Electoral Officer
Concordia student union
Montreal, Canada
09.2022 - 04.2023
- Managed a budget of approximately $4 million annually for student organizations and activities.
- Maintained budgets and approved budgets for different clubs under CSU.
- Oversaw the elections, ensuring the process ran smoothly.
- Planned ahead for elections and prepared strategies for campaigning during election periods.
- Assisted the Chief Electoral Officer in ensuring the election process ran smoothly.
- Monitored and approved grant applications for small associations, ensuring proper allocation of funds in accordance with CSU policies.
- Ensured financial transparency and accountability by reviewing spending reports and verifying the proper use of funds.
- Organized and facilitated meetings with student clubs and organizations to review their financial needs and grant applications.
- Worked with various university departments to ensure proper funding and resource distribution across student-led initiatives.
- Developed financial reports for CSU leadership, outlining budget performance, grant distribution, and potential future funding requirements.
- Coordinated with student clubs to assist them in planning events and managing finances effectively, ensuring they adhered to the allocated budget.
- Provided guidance to smaller associations on fundraising and managing financial resources to maximize their impact.
- Ensured timely distribution of funds to eligible student organizations, maintaining a smooth operation of financial processes.
Lead Kitchen Supervisor
A&W
Montreal, Quebec
11.2020 - 12.2021
- Oversaw food preparation, production and presentation according to quality standards.
- Executed hands-on preventive maintenance and repairs to keep equipment functional.
- Established relationships with local farms and suppliers to source fresh produce at competitive prices.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Food Server Assistant
Aramark (Concordia University Residence)
Montreal, Quebec
05.2018 - 12.2020
- Explained goals and expectations required of trainees.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Oversaw personnel scheduling to maintain adequate staffing and minimize overtime.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed invoices from vendors to ensure accuracy of orders placed.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Coordinated with other departments to ensure timely delivery of meals to guests.
Education
Bachelor of Computer Science And Software Engineering -
Concordia University
Montreal04.2023
Skills
- Microsoft Office Word Expert
- Information Technology -Beginner
- Problem Solving- Expert
- Java (Programming Language)- Experienced
- Object-Oriented Software Development- Experienced
- Expert Networking Skills- Expert
- Python (Programming Language) -Skillful
- SQL Databases- Skillful
- C (Programming Language)- Skillful
- Cascading Style Sheets (CSS)- Skillful
- Eclipse (Software)- Skillful
- Microsoft Teams
- MATLAB- Expert
- Microsoft Office- Expert
- AutoCAD -Skillful
- SolidWorks (CAD) -Expert
- Microsoft Excel- Expert
Languages
French- Working knowledge, English- Highly proficient
Affiliations
- The Complete SQL Bootcamp (Online Course, November 2020)
- Automate the Boring Stuff with Python (Online Course, October 2020)
- Master Microsoft Excel Macros and Excel VBA (Online Course, September 2020)
- President, Concordia International Student Association (CISA) and Concordia Exchange Association (CSEA) (April 2019 – April 2020)
Timeline
Residence Assistant
Concordia University
08.2023 - 05.2024
Deputy Electoral Officer
Concordia student union
09.2022 - 04.2023
IT Technician
Concordia University
07.2022 - 06.2024
Busboy and Kitchen Helper
Yoko Luna and Restaurant Grinder
01.2022 - 12.2023
Teaching Assistant
Concordia University
09.2021 - 12.2024
Lead Kitchen Supervisor
A&W
11.2020 - 12.2021
Food Server Assistant
Aramark (Concordia University Residence)
05.2018 - 12.2020
Bachelor of Computer Science And Software Engineering -
Concordia University
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