GURSIMRANJEET KAUR
CALEDON
Summary
Dynamic professional with extensive hands-on experience in refurbishing wireless telecommunications devices, adept at navigating complex challenges. Strong problem-solving abilities and a proactive approach to new tasks drive success in fast-paced environments. Recognized for adaptability, creativity, and a results-oriented mindset that consistently delivers high-quality outcomes. Committed to contributing meaningfully to advance organizational goals and enhance overall performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TELUS RETAIL LIMITED
Telus
12.2022 - 03.2025
- Disassembly of the wireless electronic devices for its failure cause and inspection of internal components for liquid or physical damage.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Perform RF diagnostics, failure analysis, and enter the analysis results in the electronic complaint handling system.
- Identify and trace equipment faults, and adjust, replace or repair the equipment.
- Re-assemble unit with new cosmetic parts as per the requirement using procedures and guidelines provided.
- Track all work done and parts using online real time database.
- Compile logs, operational data and maintenance reports.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Collaborated with team members to complete complex projects within established timelines.
Production Technician
Pintar Manufacturing
09.2021 - 12.2022
- Supervising the control processes.
- Performing various tests on products.
- Writing up reports.
- Diagnosing and resolving problems with products, methods, and equipment.
- Providing training and general support to the engineering team.
- Operating production equipment in accordance with company policies and procedures.
- Monitoring equipment operation to ensure quality standards are met.
- Adjusting equipment settings as needed to maintain quality standards.
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed regular calibration checks on instruments ensuring precision measurements throughout the production process.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Implemented continuous improvement initiatives to optimize production workflows, eliminate waste, and enhance overall performance.
Data Analyst
E-Next Academy
04.2019 - 02.2020
- Company Overview: Digital India
- Assist in development as well as maintenance of data collection plus analytic tools, including databases related system.
- Serve as subject matter expert for internal data system.
- Support marketing campaigns by providing project management list management support.
- Execute complex analytic projects that involve data collection.
- Develop strategies to improve program performance by translating quantitative findings into practical insights.
- Contribute to problem solving process design efforts.
- Ensure data integrity consistency is achieved across relevant data systems.
- Produced monthly reports using Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
Data Analyst
TATA Motors
10.2017 - 03.2019
- Processing confidential data and information according to the guidelines
- Managing master data, including creation, update, and deleting the corrupt information.
- Identifying patterns and trends in data sets.
- Providing technical expertise on the data storage structure, data mining and data cleansing.
- Reporting the results back to the relevant members of the company.
- Training end users on the new reports, projects, and dashboards.
- Performing final analysis to provide additional data screening and form final reports.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Produced monthly reports using advanced Excel spreadsheet functions.
Education
Diploma - Advanced Project Management and Strategic Leadership
Lambton College
04.2022
Degree - Economics & Computer Science
B.B.K D.A.V College For Women
05.2011
High School - Medical Science
03.2009
Skills
- Skilled in Microsoft Office applications
- Business and accounting knowledge
- Strong work ethic
- Effective interpersonal communication
- Proficient in MS Project
- Skilled Level-1 and Level -2 Refurbishment Technician
- Experienced in assembling electronic communication devices
- Customer service
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Computer skills
- Organizational skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
German
Limited Working
Certification
- Certified as a LEVEL 1 AND LEVEL 2 TECHNICIAN.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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BEST EMPLOYEE IN 2021
While working with TATA MOTORS INDIA, ANNOUNCED AS A DEDICATED AND EMPLOYEE OF THE YEAR IN 2018 and 2019.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
Timeline
TELUS RETAIL LIMITED
Telus
12.2022 - 03.2025
Production Technician
Pintar Manufacturing
09.2021 - 12.2022
Data Analyst
E-Next Academy
04.2019 - 02.2020
Data Analyst
TATA Motors
10.2017 - 03.2019
High School - Medical Science
Diploma - Advanced Project Management and Strategic Leadership
Lambton College
Degree - Economics & Computer Science
B.B.K D.A.V College For Women
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