GURSIMRAN SINGH

• Patrolled store, acknowledged customers, and reviewed CCTV footage of a 1,000-square-foot building to deter shoplifters and enforce federal, state, and store safety guidelines
• Identified and responded to suspicious activities within 30 seconds, decreasing shoplifting by 47%
• Reported alarms, incidents, and crimes to 3 other mall security and the city police department
• Decluttered back alley and fire escape, reducing accidents by 8%

• Patrolled premises on foot and by vehicle 4-5 times a shift, reducing cases of theft by 19%
• Conducted routine checkups of security equipment/systems 3 times per week, troubleshooting and completing maintenance
• Trained 4 security guards and held weekly briefings to discuss potential security issues
• Directed 200+ customers, employees, and visitors to locations within the premises while on shift, escorting them as needed
• Wrote daily shift reports and submitted 98% before end of shift