Summary
Work History
Education
Skills
Languages
Availability
Work Availability
Timeline
Generic
Gursimran Singh

Gursimran Singh

2380 Farrant Crescent Abbotsford,BC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Work History

Sales Floor Associate

Dollarama
06.2024 - Current
  • Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Created personalized shopping experiences for clients through attentive service during one-on-one consultations.

Customer Service Associate

Foot Locker
01.2024 - 05.2024
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Diploma - Computer Information Systems

University of The Fraser Valley
Abbotsford, BC
01.2026

High School Diploma -

Akal Academy
Tallewal , Punjab , India
03.2023

Skills

  • Cleaning
  • Customer Service
  • Goal-Oriented
  • Cash Handling
  • Customer Support
  • Product Knowledge
  • Problem-Solving
  • Excellent Communication
  • Analytical Skills
  • Interpersonal Skills

Languages

English
Hindi
Punjabi

Availability

  • Tuesday ,Wednesday and Thursday: Available from 7:00 A.M. to 11:00 A.M. and overnight availability.
  • Monday and Friday: Available Full - Time
  • Weekends: Available Full - Time

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Floor Associate

Dollarama
06.2024 - Current

Customer Service Associate

Foot Locker
01.2024 - 05.2024

Diploma - Computer Information Systems

University of The Fraser Valley

High School Diploma -

Akal Academy
Gursimran Singh