GURSIMRAN SINGH
Surrey,BC
Summary
Responsive and hardworking Security Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building envelope. Understands importance of identifying and mitigating security loopholes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SECURITY SUPERVISOR
Blackbird Security
04.2021 - Current
- Supervised a team of Security Officers in their daily duties
- Monitored and maintained security systems, including alarms, CCTV cameras, access control systems and other related equipment
- Maintained accurate records of all security-related incidents and activities
- Provided direction to staff on proper execution of safety protocols
- Investigated suspicious activities or persons entering company premises
- Monitored employee performance and provided feedback to enhance productivity
- Conducted regular meetings with staff members to review progress and discuss goals.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Planned and scheduled field activities according to set timelines and order of operations.
- Built positive and productive relationships with store and field leadership.
ASSOCIATE IN ARTS (A.A.) IN ARTS
Coquitlam College
- 04.2021
LOSS PREVENTION OFFICER
Blackbird Security
03.2020 - 04.2021
- Created reports on noteworthy events and delivered to managers, police officers and store administrators
- Demonstrated proficiency in the use of security systems such as CCTV cameras and alarms
- Provided assistance to customers and employees to create safe working environment
- Monitored customer behavior for suspicious activities and provided timely reports to management
- Maintained accurate records of all investigations conducted including evidence collected
- Investigated incidents of shoplifting, employee theft, and other criminal activities on store premises
- Responded quickly to emergency situations such as fire alarms, medical emergencies, robberies
- Protected store property by keeping note of inventory and identifying high-risk merchandise
- Helped store managers maintain records with daily activity reports
- Conducted safety, hazard and security audits around store building to gather information on operations
- Identified opportunities for improvement in existing processes related to loss prevention activities
- Successfully conducted investigations into retail theft and fraud cases, utilizing a variety of surveillance techniques.
SECURITY GUARD
Blackbird Security
03.2019 - 02.2020
- Interacted with visitors and employees in a professional manner
- Protected property and staff by maintaining safe and secure environment
- Interacted professionally with visitors, staff, vendors, and other individuals on site
- Monitored entry-exit activity, allowing only authorized personnel to enter facility
- Patrolled buildings regularly both inside and outside while maintaining an alert presence
- Monitored security cameras and identified suspicious activity, reported any incidents to the appropriate authorities
- Responded quickly to emergency situations in a professional manner, using appropriate crisis intervention techniques
- Performed regular patrols of assigned areas to ensure safety and security protocols were followed.
TRAFFIC CONTROL FLAGGER
Vancouver Patrolling security
07.2019 - 12.2019
- Used two-way radios to communicate with other flaggers
- Operated stop and slow paddles, cones, barricades, signs and other devices to control the flow of traffic
- Informed drivers about detours or alternate routes due to roadwork or other issues
- Observed proper safety protocols at all times while working in high-traffic areas
- Monitored and discussed traffic flow problems with work crew and supervisor
- Informed construction workers when approaching vehicles failed to heed signals to prevent accident and injury to workers
- Coordinated and controlled vehicle traffic in construction zones
- Demonstrated excellent customer service skills by responding promptly to questions from motorists.
Education
ASSOCIATE IN ARTS (A.A.) IN ARTS -
Coquitlam College
Skills
- Customer Relationship Management
- Sales and Marketing
- Team Leadership
- Staff Management
- Contract Development and Management
- Verbal and Written Communication
- Managing Laborers
- Managing Career Progression
- Schedule Preparation
- Time Management
- Schedule Oversight
- Management Training
- Report Writing
- Site Visits
Certification
- Advanced security Training
- OFA 1
- Traffic Control Person
- Class 4 Driver license
- Canadian Life Saver
Languages
HINDI
PUNJABI
ENGLISH
Awards
- Canadian Life Saver
- Manager of the month
- Employee of the Year
References
References available upon request
Timeline
SECURITY SUPERVISOR
Blackbird Security
04.2021 - Current
LOSS PREVENTION OFFICER
Blackbird Security
03.2020 - 04.2021
TRAFFIC CONTROL FLAGGER
Vancouver Patrolling security
07.2019 - 12.2019
SECURITY GUARD
Blackbird Security
03.2019 - 02.2020
ASSOCIATE IN ARTS (A.A.) IN ARTS
Coquitlam College
- 04.2021
ASSOCIATE IN ARTS (A.A.) IN ARTS -
Coquitlam College
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