GURSIMRAN KAUR
Surrey,BC
Summary
Customer Service Representative with solid background in delivering exceptional service and support. Managed teams effectively while demonstrating strong supervisory skills and adhering to safety protocols. Demonstrated proficiency in time management, organization, and technology, alongside fluency in Hindi, Gujarati, Punjabi, and English.
Overview
1
1
Certification
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Front Desk Receptionist
Athidhi Indian Restaurant
Windsor, ON
05.2025 - 07.2026
- Coordinated reservations and organized seating arrangements efficiently.
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed phone calls and answered inquiries about menu items.
Line Cook
Delhi059
Windsor, ON
11.2024 - 04.2025
- Cooked dishes according to recipes, ensuring consistent quality and presentation.
- Prepared ingredients by chopping, slicing, and marinating for daily menu items.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
Education
Diploma - Business Marketing
St. Clair College
Windsor, ON 09.2023 - 04.2025
Skills
- Front desk operations
- Customer service
- Reservation management
- Conflict resolution
- Facility management
- Kitchen operations
- Food safety practices
- Menu knowledge
Certification
- Smart serve
Availability
Full Time
Professional Assets
- A solid background of customer service as customer service representative.
- Excellent supervisory skill.
- Able to lift up to 50lbs.
- Ability to work with little or no guideline and supervision.
- Excellent time management and organizational skills.
- Good knowledge regarding safety and handling.
- High competency level with use of computer.
- Knowledge of languages like Hindi, Gujarati, Punjabi, and English.
Timeline
Front Desk Receptionist
Athidhi Indian Restaurant
05.2025 - 07.2026
Line Cook
Delhi059
11.2024 - 04.2025
Diploma - Business Marketing
St. Clair College
09.2023 - 04.2025