Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Gursimran Kaur

Burnaby,BC

Summary

Currently enrolled in a Health Care Assistant program with hands-on practicum experience, preparing to provide quality care to patients in a healthcare setting. Possesses strong communication, teamwork, and customer service skills developed through diverse roles in fast-paced environments, such as hospitality and logistics. Eager to apply practical skills and healthcare knowledge to support and enhance resident well-being in a professional care setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Tim Hortons
North Vancouver, British Columbia
05.2024 - Current
  • Identified opportunities for process improvements within the department.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Addressed customer needs, responding to specific requests.
  • Analyzed key performance indicators to identify effective strategies.

Entrepreneur

The Drool Bakers
Burnaby, British Columbia
09.2023 - 04.2024
  • Prepared dough for a variety of bakery items, such as cakes, breads, cookies, and cupcakes.
  • Followed food safety guidelines while preparing all food items.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Provided customer service by answering questions about menu items or taking orders from customers.

Dispatcher

Transource Freightways
Delta, British Columbia
07.2023 - 08.2023
  • Assisted in updating delivery schedules and routine information as necessary.
  • Verified driver credentials prior to assigning them a route or task.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Team Member

Tim Hortons
Surrey, British Columbia
06.2022 - 07.2023
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Developed positive customer relationships through friendly greeting and excellent service.

Education

Business Administration - Business Administration Diploma

Capilano University
North Vancouver, None
06-2023

High School Diploma -

Sacred Heart Senior Secondary School
Ludhiana, India
03-2020

Health Care Assistant - Health Care Assistant Programme

Western Community College
Surrey, None

Skills

  • Customer service
  • Effective communication
  • Attention to detail
  • Task prioritization
  • Relationship building
  • Fluent in English
  • Decision-making capacity

Certification

  • First Aid and CPR/AED Level C CERTIFICATE

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

References

References available upon request.

Timeline

Team Member

Tim Hortons
05.2024 - Current

Entrepreneur

The Drool Bakers
09.2023 - 04.2024

Dispatcher

Transource Freightways
07.2023 - 08.2023

Team Member

Tim Hortons
06.2022 - 07.2023

Business Administration - Business Administration Diploma

Capilano University

High School Diploma -

Sacred Heart Senior Secondary School

Health Care Assistant - Health Care Assistant Programme

Western Community College

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Gursimran Kaur