Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gursimran Kaur

Kelowna

Summary

Experienced manager and professional skilled at streamlining processes and leading high-performing teams. Recognized for strong analytical skills and dedication to achieving results. Technical proficiency in MS and other web technologies. Background in early childhood education focused on creating supportive and engaging learning environments. Skilled in effective team collaboration and adaptable to changing educational needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ECE Assistant

Red Balloon Daycare
07.2023 - Current
  • Promoted social-emotional development among children through modeling appropriate behavior and facilitating peer interactions.
  • Assisted in organizing and supervising safe and engaging field trips, promoting experiential learning opportunities.
  • Participated in professional development workshops, staying current on best practices in early childhood education.
  • Demonstrated flexibility when adapting to changing circumstances within the childcare setting or adjusting to varying student needs.

Manager

McDonald's
10.2019 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

CASHIER/COOK

Marry Brown
05.2021 - 08.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Student Teacher

Okanagan College
06.2020 - 04.2021
  • Worked with classroom teacher to learn about current standards and best practices.
  • Facilitated small group activities and one-on-one instruction to meet individual student needs.
  • Cultivated positive relationships with administration, teaching staff, and students.
  • Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.

Education

Early Childhood Educator Assistant -

Coastal College of British Columbia
Surrey, BC
04.2023

Associate Degree of Science - Science

Okanagan College
Kelowna, BC
04.2021

Skills

  • Effective task management
  • Experienced with Microsoft Office applications
  • Comprehensive understanding of products
  • Detail-oriented data management
  • Collaborative teamwork
  • Analytical problem-solving
  • Organizational and planning skills
  • Skilled in managing inbound calls
  • Client relationship development
  • Strategic decision-making
  • Proficient team leadership
  • Operational efficiency management

Certification

  • Licensed ECEA
  • First Aid Certified
  • Health and Safety Certified


Timeline

ECE Assistant

Red Balloon Daycare
07.2023 - Current

CASHIER/COOK

Marry Brown
05.2021 - 08.2023

Student Teacher

Okanagan College
06.2020 - 04.2021

Manager

McDonald's
10.2019 - Current

Associate Degree of Science - Science

Okanagan College

Early Childhood Educator Assistant -

Coastal College of British Columbia

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Gursimran Kaur