GURSIMRAN KAUR

Enthusiasm in technology and customer service.
Excellent in customer service and Capacity to troubleshoot and solve problems
Capable of having effective phone conversations
possess the capacity to work well in a team, autonomously, and remotely the willingness and ability to keep up with professional skill upgrades the capacity to work well under pressure and meet deadlines in a fast-paced environment
proficient in written, spoken, and comprehension English
Capable of performing rotating on-call shifts

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.