Gursimran Dhaliwal
Surrey,BC
Summary
Results-driven professional in the food service and retail sectors with proven expertise in food safety and service excellence, particularly recognized for contributions at Fraser Health. As Shift Manager at McDonald’s, demonstrated exceptional leadership that elevated team engagement and productivity, resulting in significant operational efficiency gains. Combines a steadfast commitment to quality standards with a positive outlook to enhance customer satisfaction and drive operational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Worker
Fraser Health
Burnaby, British Columbia
04.2024 - Current
- Other Locations- Peace Arch and Langley Hospital.
- Operated the cash register to process cash, checks, and credit card transactions.
- Store perishable food items in the freezer or refrigerator to protect them from spoilage.
- Followed food safety regulations about sanitation, food handling, and storage.
Shift Manager
McDonalds
Burnaby, British Columbia
06.2021 - Current
- Ensured compliance with food safety regulations and quality standards.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Cashier
Save On Foods
Delta, British Columbia
01.2022 - 05.2024
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Sales Associate
Club Demonstration Services
Richmond, British Columbia
11.2018 - 06.2021
- Handled returns and exchanges according to company policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Used technology resources to assist customers in locating and selecting items.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC09-2021
Skills
- Food safety
- Optimistic Mindset
- Service Excellence
- Strong Team Engagement
- Consistent Reliability
- Productivity and efficiency
- Optimistic Approach
Certification
- Food safe Level 1
- Medical terminology
- First Aid Level 1
- Early Childhood Educator Assistant
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
- Naina Tiwari is a Unit Clerk, Booking Clerk, and Program Clerk at St. Paul Hospital. Email: nainatiwari2901@gmail.com
Timeline
Food Service Worker
Fraser Health
04.2024 - Current
Cashier
Save On Foods
01.2022 - 05.2024
Shift Manager
McDonalds
06.2021 - Current
Sales Associate
Club Demonstration Services
11.2018 - 06.2021
- Food safe Level 1
- Medical terminology
- First Aid Level 1
- Early Childhood Educator Assistant
Associate of Arts - General Studies
Kwantlen Polytechnic University
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