Gursimar Singh
Ludhiana,Punjab
Summary
Dynamic business owner with a proven track record at Olympic Overseas, excelling in strategic decision-making and customer service. Enhanced client satisfaction through innovative strategies and improved financial operations, driving revenue growth. Adept at relationship building and team collaboration, with strong attention to detail and expertise in accounting management.
Overview
12
12
years of professional experience
Work History
Business Owner
Kumra Printech
08.2016 - Current
- Set up and operate sheet and web-fed presses to print text, illustrations and designs on a wide variety of materials such as paper, plastic, glass, leather and metal.
- Established strong customer relationships through excellent communication and attentive service.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Streamlined operational processes, significantly reducing overhead costs and improving efficiency.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Fostered positive company culture, attracting and retaining top talent through motivational leadership.
- Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
- Enhanced financial health by implementing rigorous budget controls and financial planning strategies.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Office Coordinator (part Time)
Olympic Overseas
09.2013 - 07.2016
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reconciled account files and produced monthly reports.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
Education
Masters of Compute Applications - Computer Applications Development
Lovely Professional University
Phagwara, Punjab , India04-2015
Bachelor's of Computer Application - Computer Applications Development
GGN Khalsa College
Ludhiana, Punjab , India04-2012
Skills
- Driven and determined
- Strategic Decision-making
- Customer service
- Entrepreneurial personality
- Attention to detail
- Verbal and written communication
- Cross-functional team coordination
- Team collaboration and leadership
- Strategic planning
- Sales development
- Relationship building
- Work Planning and Prioritization
- Accounting management
- Business development
- Computer skills
- Microsoft office
- Decision-making
- Calm under pressure
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
Timeline
Business Owner
Kumra Printech
08.2016 - Current
Office Coordinator (part Time)
Olympic Overseas
09.2013 - 07.2016
Masters of Compute Applications - Computer Applications Development
Lovely Professional University
Bachelor's of Computer Application - Computer Applications Development
GGN Khalsa College
Similar Profiles
MARYORI CHAHUAMARYORI CHAHUA
Financial treatment coordinator at Kumra OrthodonticsFinancial treatment coordinator at Kumra Orthodontics
IQBAL FAQIH AFRIZAL IQBAL FAQIH AFRIZAL null
Technical Support Engineer at PT PRINTECH PRAKARSA MANDIRITechnical Support Engineer at PT PRINTECH PRAKARSA MANDIRI
ANUP SHETTYANUP SHETTY
Field Service Engineer at Afra Printech Global – Dubai, UAEField Service Engineer at Afra Printech Global – Dubai, UAE