Gursift Kaur
North Battleford,SK
Summary
Energetic and goal-driven young professional with great experience in customer service, retail, and team leadership. Known for creating positive first impressions, resolving customer concerns, and working well under pressure. Comfortable working outdoors and in fast paced environments. Excited to learn, grow, and succeed in a performance based role where hard work is rewarded. Ready to bring confidence, enthusiasm, and team spirit to team.
Overview
3
3
years of professional experience
Work History
Team Leader
McDonald's
Burlington, ON
09.2024 - Current
- Led by example in a high-volume environment, managing guest interactions and resolving complaints with professionalism.
- Trained and motivated new team members during busy shifts, ensuring quality and speed in service.
- Maintained team energy and morale while multitasking in a physically active, fast-paced setting.
- Built strong communication skills through daily face-to-face customer engagement.
Pookadai Florist
03.2023 - 08.2024
- Interacted directly with walk-in customers, helping them select floral products to meet specific needs.
- Managed calls, scheduled client appointments, and ensured a smooth in store experience.
- Organized and replenished stock in walk-in fridges, maintaining store readiness and visual appeal.
- Demonstrated initiative, accountability, and commitment to high quality service.
Education
Diploma - Business
Loyalist College
Toronto, ON07.2025
Skills
Outgoing and Personable Communication
Face-to-Face Customer Engagement
Objection Handling and Trust Building
Performance-Based Mindset
Team Motivation and Morning Huddles
Reliable, Full-Time Availability
Goal-Oriented and Coachable
Comfortable with Outdoor/Active Work
Time Management and Task Prioritization
Microsoft Office (Excel, Word)
Languages
English
Professional Working
Timeline
Team Leader
McDonald's
09.2024 - Current
Pookadai Florist
03.2023 - 08.2024
Diploma - Business
Loyalist College