Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Gursheen Kaur
.
Etobicoke,ON
Summary
Overview
3
years of professional experience
4
years of post-secondary education
Work History
Paladin Security GroupToronto, ON
Security Guard
05.2023 - Current
Job overview
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
Brownsline Donut And Indian FoodToronto, ON
Cashier
12.2022 - 01.2023
Job overview
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Study GroupNoida, Delhi
Global Admissions Executive
02.2021 - 11.2022
Job overview
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Assessed applications and reviewed academic transcripts, test scores, and recommendation letters, ensuring adherence to admission criteria and standards.
- Assisted in managing the admissions process, maintaining accurate records, and ensuring compliance with policies and regulations.
- Assisted in developing admissions materials, including brochures and website content, to effectively communicate the institution's programs and opportunities.
- Coordinated with academic departments to ensure accurate and up-to-date information about programs, courses, and admission requirements.
ZomatoDelhi, IN
Customer Service Representative
04.2020 - 10.2020
Job overview
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Tracked customer service cases and updated service software with customer information.
- Assisting over 50 Customers through chat and calls
Education
University of DelhiDelhi
Bachelor of Arts
08.2018 - 09.2021
University Overview
Niagara CollegeToronto
Post Graduate Diploma from International Business Management
01.2023 - 08.2023
University Overview
Skills
Keen observer
Verbal and written communication
Communication
Relationship building and management
Punctuality
Management skills
Outbound and Inbound calling
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Attention to detail and accuracy
Conflict resolution
Typing
Timeline
Security Guard
Paladin Security Group
05.2023 - Current
Niagara College
Post Graduate Diploma from International Business Management
01.2023 - 08.2023
Cashier
Brownsline Donut And Indian Food
12.2022 - 01.2023
Global Admissions Executive
Study Group
02.2021 - 11.2022
Customer Service Representative
Zomato
04.2020 - 10.2020
University of Delhi
Bachelor of Arts
08.2018 - 09.2021