Gursharanjit Kaur
Ingersoll,ON
Summary
Dynamic Customer Service Associate with a strong work ethic and cash handling expertise, previously at Fast Eddie's. Proven track record in upselling and promoting rewards programs, contributing to sales goals. Recognized for reliability and a customer-focused mindset, ensuring exceptional service and satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Fast Eddie's
01.2025 - Current
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
Cashier
Harveys and Swiss Chalet
01.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Loyalist College of Applied Arts And Technology
Toronto, ON12-2023
Skills
- Strong work ethic
- Reliability and punctuality
- Upselling strategies
- Team player mentality
- Cash handling expertise
- Customer-focused mindset
- Patience and composure
- Cash register operation
- Inventory management
- Attention to detail
- POS system operation
- Active listening
Certification
Smart Serve
First Aid and CPR
Food Handler
Timeline
Customer Service Associate
Fast Eddie's
01.2025 - Current
Cashier
Harveys and Swiss Chalet
01.2023 - 11.2024
GED -
Loyalist College of Applied Arts And Technology
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