ASHMEET KAUR
Canada,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Cashier
Gas Station Convenience Store
10.2022 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Developed strong relationships with customers by actively listening, understanding their needs, and providing relevant solutions.
Childcare Lead Teacher
Playway Nursery School
01.2021 - 04.2022
- Enhanced student comprehension by incorporating hands-on learning activities and group projects.
- Developed individualized education plans for students with special needs, ensuring their academic success.
- Implemented effective classroom management techniques to maintain a positive learning environment.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected various subjects.
Customer Service Representative
Call Centre India
01.2020 - 01.2021
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
Education
Bachelor of Accounting - Accounting
Seneca College of Applied Arts And Technology
North York, ON12.2023
Skills
- Customer Service
- Cleaning and Sanitizing
- Payment Processing
- Team Collaboration
- Child Safety Procedures
- Physical Activity Promotion
- Child Assessment
- Classroom Organization
- Creative Thinking
- Early Childhood Education
- Age-Appropriate Activities
Timeline
Cashier
Gas Station Convenience Store
10.2022 - Current
Childcare Lead Teacher
Playway Nursery School
01.2021 - 04.2022
Customer Service Representative
Call Centre India
01.2020 - 01.2021
Bachelor of Accounting - Accounting
Seneca College of Applied Arts And Technology
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