Gursharan Singh
Surrey,BC
Summary
Proven track record in enhancing customer satisfaction and operational efficiency as a Straight Truck Driver at R1 Express Ltd. Mastered safe driving practices and strong communication, leading to timely and accurate deliveries. Excelled in forklift operation and critical thinking, significantly contributing to company reputation and client relations without exceeding a 55-word limit. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
3
3
years of professional experience
Work History
Straight Truck Driver
R1 Express Ltd.
Surrey, BC
06.2022 - Current
- Communicated professionally with dispatchers, customers, and other drivers for smooth coordination of pickups and deliveries.
- Strengthened relationships with clients through excellent communication skills during pickup and delivery processes.
- Contributed to company reputation by providing exceptional customer service when resolving issues or answering inquiries related to deliveries.
- Performed thorough pre-trip and post-trip inspections to ensure vehicle safety and prevent breakdowns.
- Managed paperwork efficiently, including bills of lading, delivery receipts, and driver logs.
- Operated various types of equipment safely including pallet jacks, hand trucks, lift gates as needed for cargo handling.
- Enhanced customer satisfaction through timely and accurate deliveries.
- Collaborated with warehouse staff in organizing loads efficiently, maximizing space utilization within the truck.
Parcel Delivery Driver
T Force
Surrey, BC
08.2021 - 05.2022
- Managed time efficiently to complete daily delivery assignments within specified deadlines.
- Tracked package status using digital systems, keeping customers informed throughout the delivery process.
- Resolved customer complaints professionally, maintaining positive relationships with clients.
- Adhered to company policies regarding confidentiality, protecting sensitive client information during deliveries.
- Maintained a high level of safety while navigating various routes for efficient delivery services.
- Conducted regular vehicle maintenance checks, contributing to the longevity of company fleet assets.
- Handled sensitive materials with care, ensuring proper packaging and labeling for secure transportation.
- Communicated effectively with customers, addressing concerns and providing relevant information regarding their packages.
Education
Diploma - Business Administration
University of The Fraser Valley
Abbotsford, BC01.2024
Skills
- Strong Communication Skills
- Safe Driving Practices
- Critical thinking abilities
- Forklift Operation Experience
- Basic mechanical knowledge
- Proper lifting techniques
- Physical stamina and strength
- Hazardous Materials Handling
- Load Securing Techniques
- Efficient fuel consumption
- Customer-Oriented
Languages
English
Professional Working
Timeline
Straight Truck Driver
R1 Express Ltd.
06.2022 - Current
Parcel Delivery Driver
T Force
08.2021 - 05.2022
Diploma - Business Administration
University of The Fraser Valley