Summary
Work History
Education
Skills
Timeline
Generic

Gurshan Gill

Osoyoos,British Columbia

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Work History

Manager

OKGN Makert
Kelowna, British Columbia
  • Recruited and trained new employees to meet job requirements.
  • Produced thorough, accurate and timely reports of project activities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Proposed or approved modifications to project plans.

Manager

Hypoxi Okanagan
Kelowna, British Columbia
  • Recruited and trained new employees to meet job requirements.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Ride Operator

Rattlesnake canyon
Osoyoos, BC
  • Greeted customers upon arrival at the entrance gates.
  • Resolved customer complaints in a professional manner.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Verified rider height requirements for each attraction prior to boarding.
  • De-boarded passengers for safety to repair attraction equipment for optimal operation.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.

Education

High School Diploma -

Osoyoos Secondary School
Osoyoos, BC

Skills

  • Business Development
  • Performance Management
  • Policy Implementation
  • Strategic Planning
  • Time Management
  • Verbal and Written Communication

Timeline

Manager

OKGN Makert

Manager

Hypoxi Okanagan

Ride Operator

Rattlesnake canyon

High School Diploma -

Osoyoos Secondary School

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Gurshan Gill