Dedicated Logistics Manager contributing solutions to performance issues and high freight costs. Knowledgeable in new employee training and safety procedures. Offers a successful career history comprising more than 5 years.
Overview
5
5
years of professional experience
Work History
Logistics Manager
Whiteriver Logistics
10.2020 - 03.2023
Shipping management (scheduling and tracking)
Employee scheduling and performance reviews
CSR support for all shipments
Coordinating employee schedules and training
Resolving work-related issues and disputes
Organizing smooth workflow, defining goals and aims
Negotiated transportation and logistics contracts to reduce shipping costs.
Monitored logistics performance and identified improvement opportunities.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Created and enforced detailed organization processes to increase quality and service standards.
Reviewed and negotiated contracts with carriers to optimize shipping costs.
Acting as a bridge between senior management and employees and relaying necessary information from one party to another
Getting customer feedback and applying that into business practice to increase customer satisfaction
Making sure all Fleet safeties and documents were meticulously kept and renewed as needed.
Coordinated dispatching of 90+ drivers to accomplish daily delivery requirements
Lead the biggest single project in the company between Ontario Hydro and Ceva Logistics in which materials were de consolidated and delivered to remote sites in Ontario in a very prompt manner.
Shipping Supervisor
DB Schenker
06.2018 - 09.2020
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Conducted training programs with employees to promote familiarity with company products and applications.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Inspected loading operations for improvements in efficiency and safety.
Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Determined most cost-effective procedures and routes for shipments.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Organized storage areas to optimize materials movements and minimize labour hours.
Employee performance reports and KPI management
Increased shipping efficiency by 15 percent by integrating the shipping database of different shipping lines (Purolator,Fedex,UPS) with central database of customers which enabled shippers to just use database to autofill customer details by using order numbers instead of entering everything manually.
Decreased training time for new employees by 20-25 % updating training manuals with necessary information that can be used for reference to train and in day-to-day operation by employees.
Education
BBA - Business Administration - Accounting & Payroll, Business Administration-Commerce
Humber College
Etobicoke, ON
06.2019
High School Diploma -
Dav Public School
India
03.2016
Skills
Microsoft Excel
Database Entry
Project Management
Inventory Audits
Scheduling and Calendar Management
Inventory and Logistics Management
Billing Systems & Documentation
Coordination & Daily Operations Management
Cost Tracking
Negotiation
Team Management
Carrier Negotiations
Invoicing
Procedure Optimization
Monthly Audits
Staff Supervision & Scheduling
Timeline
Logistics Manager
Whiteriver Logistics
10.2020 - 03.2023
Shipping Supervisor
DB Schenker
06.2018 - 09.2020
BBA - Business Administration - Accounting & Payroll, Business Administration-Commerce